Overview Experience design is no longer a nice-to-have luxury of a few organizations with tons of money and exceptional visionary management. It's become commonplace for organizations that build products and web sites. Experience Design is a centerpiece of boardroom discussions and quickly becoming a key performance indicator for many businesses.
In this event Jared Spool will demonstrate how successful Experience Design: * Must integrate the needs of the users with the requirements of the business * Is learned, but not available through introspection * Must be invisible to succeed * Is cultural * Is multi-discplinary * Thrives best in a "educate & administrate" environment
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