Eden Housing
POSITION SUMMARY
The Risk Manager is responsible for the development, implementation, and oversight of the Eden's risk management program for its portfolio of affordable housing units. Their responsibility includes but is not limited to identifying, assessing, and mitigating insurance related risks to Eden’s assets, operations, and reputation in relation to property management practices. This position is also responsible for managing insurance claims, preparing and analyzing reports on losses and incidents, identifying and evaluating risks relating to property loss and personal injury liabilities, developing and implementing risk prevention measures, contract reviews and analysis, developing and implementing safety education and training programs, as well as coordinating and collaborating with internal and external stakeholders and subject-matter experts, while partnering with key cross- departmental staff to develop and implement risk-based decision-making processes. This role requires someone who is able to work independently, is highly analytical, and has strong problem-solving skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as an integral subject matter expert and advisor to property management and other leaders within Eden regarding property-level risk and trends throughout the portfolio.
Responsible for understanding insurance policy limits and functionality of all property insurance lines for the portfolio.
Research trends and practices in risk management, including new products, regulations, and recommendations. Explore findings with senior leadership.
Responsible for overall claims management duties including but not limited to working closely with Eden’s insurance broker, claims adjuster, and internal staff to manage property level insurance claims from start to finish. Ensure that all eligible costs are recovered.
Manage investigation, response, repairs, monetary reimbursement for all property damage and general liability insurance claims.
Work closely with Property Management, Asset Management and Facilities departments to decide whether to submit incident report(s) to insurance broker to file a claim.
Collaborate with Eden’s General Counsel, insurance adjuster(s) and underwriter(s) in insurance carrier’s investigation, response, and resolution of any legal disputes, settlement agreements and subrogation.
Collaborate with Talent Development to ensure proper training of site staff on incident reporting, loss mitigation, safety, risk prevention and mitigation procedures.
Responsible for ongoing maintenance and management of Eden’s automated incident reporting system.
Review all incident reports and generate summaries of all incidents monthly, or as often as required, for senior leadership review.
Provide internal reporting of claims to include status, cause, amounts and other information of interest to the internal stakeholders.
Maintains records and reports in an organized and easily referenced manner.
Ensure that insurance claims are handled in accordance with the requirement of lenders and investors, including reporting notifications, disclosures, and management of proceeds.
Conduct risk assessments to identify issues and patterns in losses and implement solutions to reduce losses and incidents at properties. Advise on which risk control techniques to apply.
Coordinate development of Eden’s risk management and safety related procedures and policies.
Conduct site surveys, assess risk, and creates reports with recommendations for improvements. Monitors and adjust actions and improvements as needed.
Represent Eden on risk management matters with internal and external stakeholders.
Work with members of the management team to develop and implement risk-based decision-making processes.
Stay up to date on risk management trends and best practices.
Develops and implements risk management and risk compliance policies and procedures.
Other duties as assigned.
Actively participate in our culture of inclusivity.
SUPERVISORY RESPONSIBILITIES
This position could directly supervise administrative support employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work and ensuring completion, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business, Risk Management, Paralegal Studies, Finance, Accounting, or a related field is desired but not required. An Associate in Risk Management (ARM) highly preferred but not required. A minimum of 3-6 years of professional risk management experience with demonstrated knowledge of claims management.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Strong analytical, problem-solving, and decision-making skills.
Use tact, initiative, prudence, and independent judgement.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team and meet deadline with minimum supervision.
Ability to relate with staff at multiple levels from various backgrounds.
Preferred knowledge and understanding of affordable housing practices, internal auditing, contract administration and procurement management.
Software System: Proficiency in Microsoft Office Suite, and Yardi desired.
Excellent written and oral communication skills, problem-solving, interpersonal and time management skills.
Ability to represent the company to internal and external stakeholders.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with this position.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Full Time
POSITION SUMMARY
The Risk Manager is responsible for the development, implementation, and oversight of the Eden's risk management program for its portfolio of affordable housing units. Their responsibility includes but is not limited to identifying, assessing, and mitigating insurance related risks to Eden’s assets, operations, and reputation in relation to property management practices. This position is also responsible for managing insurance claims, preparing and analyzing reports on losses and incidents, identifying and evaluating risks relating to property loss and personal injury liabilities, developing and implementing risk prevention measures, contract reviews and analysis, developing and implementing safety education and training programs, as well as coordinating and collaborating with internal and external stakeholders and subject-matter experts, while partnering with key cross- departmental staff to develop and implement risk-based decision-making processes. This role requires someone who is able to work independently, is highly analytical, and has strong problem-solving skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as an integral subject matter expert and advisor to property management and other leaders within Eden regarding property-level risk and trends throughout the portfolio.
Responsible for understanding insurance policy limits and functionality of all property insurance lines for the portfolio.
Research trends and practices in risk management, including new products, regulations, and recommendations. Explore findings with senior leadership.
Responsible for overall claims management duties including but not limited to working closely with Eden’s insurance broker, claims adjuster, and internal staff to manage property level insurance claims from start to finish. Ensure that all eligible costs are recovered.
Manage investigation, response, repairs, monetary reimbursement for all property damage and general liability insurance claims.
Work closely with Property Management, Asset Management and Facilities departments to decide whether to submit incident report(s) to insurance broker to file a claim.
Collaborate with Eden’s General Counsel, insurance adjuster(s) and underwriter(s) in insurance carrier’s investigation, response, and resolution of any legal disputes, settlement agreements and subrogation.
Collaborate with Talent Development to ensure proper training of site staff on incident reporting, loss mitigation, safety, risk prevention and mitigation procedures.
Responsible for ongoing maintenance and management of Eden’s automated incident reporting system.
Review all incident reports and generate summaries of all incidents monthly, or as often as required, for senior leadership review.
Provide internal reporting of claims to include status, cause, amounts and other information of interest to the internal stakeholders.
Maintains records and reports in an organized and easily referenced manner.
Ensure that insurance claims are handled in accordance with the requirement of lenders and investors, including reporting notifications, disclosures, and management of proceeds.
Conduct risk assessments to identify issues and patterns in losses and implement solutions to reduce losses and incidents at properties. Advise on which risk control techniques to apply.
Coordinate development of Eden’s risk management and safety related procedures and policies.
Conduct site surveys, assess risk, and creates reports with recommendations for improvements. Monitors and adjust actions and improvements as needed.
Represent Eden on risk management matters with internal and external stakeholders.
Work with members of the management team to develop and implement risk-based decision-making processes.
Stay up to date on risk management trends and best practices.
Develops and implements risk management and risk compliance policies and procedures.
Other duties as assigned.
Actively participate in our culture of inclusivity.
SUPERVISORY RESPONSIBILITIES
This position could directly supervise administrative support employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work and ensuring completion, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business, Risk Management, Paralegal Studies, Finance, Accounting, or a related field is desired but not required. An Associate in Risk Management (ARM) highly preferred but not required. A minimum of 3-6 years of professional risk management experience with demonstrated knowledge of claims management.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Strong analytical, problem-solving, and decision-making skills.
Use tact, initiative, prudence, and independent judgement.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team and meet deadline with minimum supervision.
Ability to relate with staff at multiple levels from various backgrounds.
Preferred knowledge and understanding of affordable housing practices, internal auditing, contract administration and procurement management.
Software System: Proficiency in Microsoft Office Suite, and Yardi desired.
Excellent written and oral communication skills, problem-solving, interpersonal and time management skills.
Ability to represent the company to internal and external stakeholders.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with this position.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Clackamas County
Oregon City, OR, United States
Lead Occupancy Specialist Job ID: 106993 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Lead Occupancy Specialist (Classified as an HACC Occupancy Specialist, Sr.) Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range above will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is looking for a highly motivated, self-directed individual to join our Housing & Community Development (HCD) Division as a Senior Occupancy Specialist (classified as an HACC Occupancy Specialist, Sr.). The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains and develops housing for low and moderate income persons particularly for those with special needs. The HACC is a division of the County's Health, Housing and Human Services Department. This position, under general direction from the Program Supervisor, provides guiding support to the Housing Services Occupancy Team. The Senior Occupancy Specialist is the team expert and identifies areas of concern regarding systemic procedures and policies on how to calculate rental assistance across all programs, projects and properties. The expertise required in this role includes interpreting policies and regulations and making sure rent is calculated consistently and properly. The selected candidate will educate and train HACC staff, partners, and landlords on the differences in programs including, but not limited to, Public Housing rental assistance, Regional Long-term Rent Assistance (RLRA), Mainstream, VASH, Shelter Plus Care (SPC), and RLRA project based vouchers (PBV). The Senior Occupancy Specialist is responsible for quality control of files, training and making recommendations on division policies and procedures related to rental assistance. The ideal candidates will have experience working with low income families, experience maintaining a client caseload, and experience working with HAB, YARDI or other housing authority database software. This is a great opportunity to join the Housing Authority of Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* A minimum of three (3) years of experience in customer service for low income and disabled clientele, working with financial information, and entering, retrieving and analyzing data or related experience that would provide the required knowledge and skills to perform the responsibilities of this position. At least one (1) year of the experience must be as an Occupancy Specialist or an equivalent position with another housing organization An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Experience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Effective verbal and written communication skills, including the ability to communicate well with members of a diverse population Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of the Housing Services Occupancy program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assists in maintaining grant performance in support of the Program Supervisor Conducts the sampling and Quality Control of all file work Identifies any inconsistencies in the rent and move- in calculation process Creates uniformity in processes and procedures to the extent possible given Program development Mentors and trains new hires on rental calculation processing, new software, program requirements and principles and is the main point of contact Suggest agenda items for team meeting to meet goals of the division Builds team cohesiveness and morale by creating a healthy and sage learning environment Suggests policy, procedural, or form changes as needed to improve customer service and save staff time Maintains a caseload of approximately 100 tenants from a sampling of all program types to keep abreast of all programs unique grant requirements Distribute Rent Increase Notices according to case load assignments Responsible for handling vacation or sick leave coverage of the team Serve as the main point of contact for staff to resolve landlord and tenant issues that are unique or not defined by prescribed policy or procedural requirements Handles the end of Participation final file process Handles all port billing files and resolves billing discrepancies REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: HUD regulations and Housing Quality Standards; Fair Housing and Americans with Disabilities Act (ADA) laws. Working knowledge of: Landlord/tenant laws; low income housing programs; low-income housing tax credits; caseload management techniques; records management; computer software programs; general office procedures and practices; basic math; basic principles of supervision, leading work, training, developing, and recommending improvement for staff. Skill to: Lead the work of assigned staff, including coaching, mentoring, and helping to move toward each program's vision and attain goals; plan, develop, and implement new procedures; build comradery and open team atmosphere for creative and active problem solving; communicate effectively both verbally and in writing; interpret complex program regulations; make independent decisions and exercise good judgment in applying established procedures and regulations to new and recurring work situations; facilitate conflict resolutions; work independently; create and maintain record keeping systems; establish and maintain cooperative working relationships with clients from diverse ethnic cultures, landlords, social services agencies, and other department staff. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruiting Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106993&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-2fcaf457354bae4d823347196032a7c5
Full Time
Lead Occupancy Specialist Job ID: 106993 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Lead Occupancy Specialist (Classified as an HACC Occupancy Specialist, Sr.) Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range above will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is looking for a highly motivated, self-directed individual to join our Housing & Community Development (HCD) Division as a Senior Occupancy Specialist (classified as an HACC Occupancy Specialist, Sr.). The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains and develops housing for low and moderate income persons particularly for those with special needs. The HACC is a division of the County's Health, Housing and Human Services Department. This position, under general direction from the Program Supervisor, provides guiding support to the Housing Services Occupancy Team. The Senior Occupancy Specialist is the team expert and identifies areas of concern regarding systemic procedures and policies on how to calculate rental assistance across all programs, projects and properties. The expertise required in this role includes interpreting policies and regulations and making sure rent is calculated consistently and properly. The selected candidate will educate and train HACC staff, partners, and landlords on the differences in programs including, but not limited to, Public Housing rental assistance, Regional Long-term Rent Assistance (RLRA), Mainstream, VASH, Shelter Plus Care (SPC), and RLRA project based vouchers (PBV). The Senior Occupancy Specialist is responsible for quality control of files, training and making recommendations on division policies and procedures related to rental assistance. The ideal candidates will have experience working with low income families, experience maintaining a client caseload, and experience working with HAB, YARDI or other housing authority database software. This is a great opportunity to join the Housing Authority of Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* A minimum of three (3) years of experience in customer service for low income and disabled clientele, working with financial information, and entering, retrieving and analyzing data or related experience that would provide the required knowledge and skills to perform the responsibilities of this position. At least one (1) year of the experience must be as an Occupancy Specialist or an equivalent position with another housing organization An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Experience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Effective verbal and written communication skills, including the ability to communicate well with members of a diverse population Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of the Housing Services Occupancy program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assists in maintaining grant performance in support of the Program Supervisor Conducts the sampling and Quality Control of all file work Identifies any inconsistencies in the rent and move- in calculation process Creates uniformity in processes and procedures to the extent possible given Program development Mentors and trains new hires on rental calculation processing, new software, program requirements and principles and is the main point of contact Suggest agenda items for team meeting to meet goals of the division Builds team cohesiveness and morale by creating a healthy and sage learning environment Suggests policy, procedural, or form changes as needed to improve customer service and save staff time Maintains a caseload of approximately 100 tenants from a sampling of all program types to keep abreast of all programs unique grant requirements Distribute Rent Increase Notices according to case load assignments Responsible for handling vacation or sick leave coverage of the team Serve as the main point of contact for staff to resolve landlord and tenant issues that are unique or not defined by prescribed policy or procedural requirements Handles the end of Participation final file process Handles all port billing files and resolves billing discrepancies REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: HUD regulations and Housing Quality Standards; Fair Housing and Americans with Disabilities Act (ADA) laws. Working knowledge of: Landlord/tenant laws; low income housing programs; low-income housing tax credits; caseload management techniques; records management; computer software programs; general office procedures and practices; basic math; basic principles of supervision, leading work, training, developing, and recommending improvement for staff. Skill to: Lead the work of assigned staff, including coaching, mentoring, and helping to move toward each program's vision and attain goals; plan, develop, and implement new procedures; build comradery and open team atmosphere for creative and active problem solving; communicate effectively both verbally and in writing; interpret complex program regulations; make independent decisions and exercise good judgment in applying established procedures and regulations to new and recurring work situations; facilitate conflict resolutions; work independently; create and maintain record keeping systems; establish and maintain cooperative working relationships with clients from diverse ethnic cultures, landlords, social services agencies, and other department staff. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruiting Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106993&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-2fcaf457354bae4d823347196032a7c5
The John F. Kennedy Center for Performing Arts
Washington DC
***Please submit a cover letter for consideration.* ** About the National Symphony Orchestra Founded in 1931, the Orchestra has always been committed to artistic excellence and music education. In 1986, the National Symphony became an artistic affiliate of the John F. Kennedy Center for the Performing Arts, where it has performed a full season of subscription concerts since the Center opened in 1971. Located on the banks of the Potomac River in Washington, D.C., the Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The NSO Development team seeks a detail-oriented and customer-focused fundraiser to provide foundational support for all areas of NSO fundraising, with a focus on NSO Circles, Major Gifts, and NSO National Trustees annual fund campaigns. This position, reporting to the Director of NSO Operations and Stewardship, includes tasks in the areas of research; database management; meeting and stewardship activity planning; professional and creative writing such as acknowledgments, briefings, formal written communications, and informal correspondence; event staffing; donor stewardship such as ticket processing, contribution processing, and gift documentation; and support of projects led by the Director of NSO Operations and Stewardship or the Chief Development Officer. The incumbent serves as a development liaison with multiple departments and teams throughout the institution. The Assistant must exhibit an exceptional level of attention to detail, the ability to prioritize their time for both short- and long-term projects, accurately maintain records in a variety of formats, and engage in-person, over the phone, and via video conference with supporters and staff members from a variety of backgrounds and leadership levels. An aptitude for organization and clear communication is essential . Key Responsibilities NSO Circles, Major Gifts, and NSO National Trustees Assist in the management and implementation of the Circles, Major Gifts, and National Trustees annual fund campaigns: Review data and ensure accuracy of renewal materials Generate and manage solicitations, acknowledgments, tax receipts, and acquisition appeals Assist in the preparation of revenue reports and projections Manage office resources and collateral materials Assist with requisite benefit, cultivation, and committee activities: Assist in the implementation of National Trustee committee meetings and trips; track event attendance and associated payments Work closely with Special Events and other NSO Development staff to support donor cultivation and stewardship events Generate invitation lists, draft printed materials, and assist with internal approvals Contribute to event briefings for institutional and organizational leaders Complete appropriate follow-up after each event Donor Stewardship Draft and coordinate multiple types of correspondence, such as acknowledgments, solicitations, and communications on behalf of NSO leadership Complete gift-related processes with accuracy and expediency: Complete, secure approval, and ensure correct entry for gift documentation Update necessary systems and database records to ensure correct recognition, benefit fulfillment, and gift processing Assign tasks as appropriate to other team members for completion Notify appropriate team members of gift-related details and updates Maintain a modest portfolio of donors and complete assigned cultivation and stewardship tasks such as in-person visits at concerts and events, phone calls, and email outreach Provide excellent, proactive customer service: Solicit and renew donors over the phone and via email Respond promptly and with accuracy to all incoming inquiries via phone, email, and mail, and assist the Assistant Manager and Manager with similar needs Manage ticketing and/or reservation needs Fulfill requests for information pertaining to contributions, such as tax letters and invoices Staff on- and off-site events in support of donor stewardship and cultivation Support for NSO Development Team and Director of NSO Operations and Stewardship Support team strategies and projects, such as preparing and distributing a weekly contribution report, a weekly report to the NSO Executive Director, and managing the performance greeting process and schedule Provide support to enable the Director of NSO Operations and Stewardship and other NSO Development Team members to effectively carry out moves management steps for their donor portfolios Provide direct support to the Director of NSO Operations and Stewardship for special projects and donor requests, travel logistics, and financial processes Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role is required. Development/fundraising, writing, and event logistics (or related experience) is preferred. Working knowledge of the performing arts, specifically classical music, is preferred. Bachelor’s degree is beneficial. Experience with Tessitura or similar CRM is beneficial.
Full Time Regular
***Please submit a cover letter for consideration.* ** About the National Symphony Orchestra Founded in 1931, the Orchestra has always been committed to artistic excellence and music education. In 1986, the National Symphony became an artistic affiliate of the John F. Kennedy Center for the Performing Arts, where it has performed a full season of subscription concerts since the Center opened in 1971. Located on the banks of the Potomac River in Washington, D.C., the Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The NSO Development team seeks a detail-oriented and customer-focused fundraiser to provide foundational support for all areas of NSO fundraising, with a focus on NSO Circles, Major Gifts, and NSO National Trustees annual fund campaigns. This position, reporting to the Director of NSO Operations and Stewardship, includes tasks in the areas of research; database management; meeting and stewardship activity planning; professional and creative writing such as acknowledgments, briefings, formal written communications, and informal correspondence; event staffing; donor stewardship such as ticket processing, contribution processing, and gift documentation; and support of projects led by the Director of NSO Operations and Stewardship or the Chief Development Officer. The incumbent serves as a development liaison with multiple departments and teams throughout the institution. The Assistant must exhibit an exceptional level of attention to detail, the ability to prioritize their time for both short- and long-term projects, accurately maintain records in a variety of formats, and engage in-person, over the phone, and via video conference with supporters and staff members from a variety of backgrounds and leadership levels. An aptitude for organization and clear communication is essential . Key Responsibilities NSO Circles, Major Gifts, and NSO National Trustees Assist in the management and implementation of the Circles, Major Gifts, and National Trustees annual fund campaigns: Review data and ensure accuracy of renewal materials Generate and manage solicitations, acknowledgments, tax receipts, and acquisition appeals Assist in the preparation of revenue reports and projections Manage office resources and collateral materials Assist with requisite benefit, cultivation, and committee activities: Assist in the implementation of National Trustee committee meetings and trips; track event attendance and associated payments Work closely with Special Events and other NSO Development staff to support donor cultivation and stewardship events Generate invitation lists, draft printed materials, and assist with internal approvals Contribute to event briefings for institutional and organizational leaders Complete appropriate follow-up after each event Donor Stewardship Draft and coordinate multiple types of correspondence, such as acknowledgments, solicitations, and communications on behalf of NSO leadership Complete gift-related processes with accuracy and expediency: Complete, secure approval, and ensure correct entry for gift documentation Update necessary systems and database records to ensure correct recognition, benefit fulfillment, and gift processing Assign tasks as appropriate to other team members for completion Notify appropriate team members of gift-related details and updates Maintain a modest portfolio of donors and complete assigned cultivation and stewardship tasks such as in-person visits at concerts and events, phone calls, and email outreach Provide excellent, proactive customer service: Solicit and renew donors over the phone and via email Respond promptly and with accuracy to all incoming inquiries via phone, email, and mail, and assist the Assistant Manager and Manager with similar needs Manage ticketing and/or reservation needs Fulfill requests for information pertaining to contributions, such as tax letters and invoices Staff on- and off-site events in support of donor stewardship and cultivation Support for NSO Development Team and Director of NSO Operations and Stewardship Support team strategies and projects, such as preparing and distributing a weekly contribution report, a weekly report to the NSO Executive Director, and managing the performance greeting process and schedule Provide support to enable the Director of NSO Operations and Stewardship and other NSO Development Team members to effectively carry out moves management steps for their donor portfolios Provide direct support to the Director of NSO Operations and Stewardship for special projects and donor requests, travel logistics, and financial processes Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role is required. Development/fundraising, writing, and event logistics (or related experience) is preferred. Working knowledge of the performing arts, specifically classical music, is preferred. Bachelor’s degree is beneficial. Experience with Tessitura or similar CRM is beneficial.
City of Portland
Portland, OR, USA
Lands Stewardship Parks Maintenance Manager (Manager I)
City of Portland
Salary: $114,192.00 - $163,321.60 Annually
Job Type: Regular
Job Number: 2024-00182
Location: Multiple Locations, OR
Bureau: Portland Parks & Recreation
Closing: 2/26/2024 11:59 PM Pacific
The Position
Job Appointment: Full-Time Work Schedule: Mon-Fri. 7:00am - 3:30pm or 7:00am - 4:00pm Work Location: Hybrid/work location: West Zone Land Manager works out of 6732 SW 42nd Ave Portland, OR 97219 and East Zone Land Manager works out of 12820 NE Marx St. Portland, OR 97230. Remote work must be performed within Oregon or Washington. For more information, https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefit: Please check our benefits tab for an overview of benefits for this position Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume.
Position Summary: The Land Stewardship division within Portland Parks & Recreation (PP&R) assumes responsibility for the comprehensive upkeep and supervision of developed parks, natural areas, community gardens, and trails. Our collective efforts aim to facilitate park visitors' engagement with green spaces by offering programs and facilities that support physical, mental, and social activities. We are committed to creating and sustaining inclusive public spaces and fostering positive relationships with the community to ensure a sense of safety and welcome for residents.
PP&R is currently seeking candidates to fill two Parks Operations Manager (Manager I) positions, specifically tasked with overseeing a portfolio of developed parks. These roles involve providing leadership, vision, and oversight to maintenance supervisors and staff dedicated to the care of these spaces. The positions require independent, proactive, and adaptive management of essential park maintenance and operational functions, with each day bringing unique challenges and the need for dynamic problem-solving. Managers must swiftly respond to staff requests for assistance or guidance, demonstrating flexibility, resilience under pressure, and robust problem-solving abilities to ensure exceptional emergency response, customer service, and frontline service delivery in collaboration with maintenance supervisors.
In line with PP&R's commitment to building an anti-racist workplace, we are actively seeking individuals prepared to engage in challenging and transformative efforts. We welcome applications from candidates with diverse racial, ethnic, sexual orientation, gender identity, disabilities, and socio-economic backgrounds. Recognizing that studies indicate certain groups may be less likely to apply for positions unless they feel they meet every qualification outlined in a job description, we encourage all interested candidates to apply, and emphasize our commitment to considering a broad range of experiences and skills in our search for the best candidate for the position. If you are interested in applying, we encourage you to consider your background and qualifications broadly in relation to the minimum qualifications.
What you'll get to do:
• Cultivate a cohesive, high-performance park maintenance team with a customer service-oriented work ethic. • Promote workplace safety, diversity, and create an inclusive and positive work environment. • Participate in a collaborative goal setting, problem-solving, and change management as part of the Land Stewardship Division Leadership Team. • Embed racial equity best practices into work, prioritize equity, and call out inequitable outcomes and processes. • Develop metrics and key performance indicators, conduct program evaluation and trend analysis, monitor program delivery. • Recruit, hire, train, and mentor employees reflective of the diverse communities in Portland. • Collaborate with division leadership and maintenance supervisors to develop work plans and performance measures to achieve the Bureau's mission and goals. • Communicate and collaborate with a broad range of people within the organization, the public, and elected officials. • Manage a $6-8 million budget, based on data-driven decision making, as well as actively managing and monitoring it throughout the fiscal year.
About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply.
Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Feb 14, 202412:00 PM Pacific Time (US and Canada)
Join Zoom Meeting https://us06web.zoom.us/j/81657437664 Meeting ID: 816 5743 7664
Have a question? Contact Information: TroyLynn Craft Senior Recruiter https://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0
To Qualify
The following minimum qualifications are required for this position:
• Experience researching and applying current trends in parks maintenance, horticulture, facilities, events, and safety procedures. • Experience developing, interpreting, communicating, and implementing strategies for organizational change. • Experience providing leadership and managing a multi-cultural, unionized workforce, including recruiting and cultivating the next generation of leaders. • Experience developing and monitoring budgets, work order systems and associated software and hardware. • Experience developing relationships with internal and external stakeholders, such as all levels of staff, elected officials and their staff, representatives of other government agencies, the public and key diverse community organizations.
The Recruitment Process
STEP 1: Apply online between February 5 and February 26, 2024
Required Application Materials:
• Resume • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
Application Tips:
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach any additional documents. • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of February 26, 2024
• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of March 4, 2024
• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 4: Selection (Interview): Late March/Early April
• Hiring bureau will review and select candidates for an interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: April
Step 6: Start Date:
• A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer
To apply, please visit https://apptrkr.com/4994068
Full Time
Lands Stewardship Parks Maintenance Manager (Manager I)
City of Portland
Salary: $114,192.00 - $163,321.60 Annually
Job Type: Regular
Job Number: 2024-00182
Location: Multiple Locations, OR
Bureau: Portland Parks & Recreation
Closing: 2/26/2024 11:59 PM Pacific
The Position
Job Appointment: Full-Time Work Schedule: Mon-Fri. 7:00am - 3:30pm or 7:00am - 4:00pm Work Location: Hybrid/work location: West Zone Land Manager works out of 6732 SW 42nd Ave Portland, OR 97219 and East Zone Land Manager works out of 12820 NE Marx St. Portland, OR 97230. Remote work must be performed within Oregon or Washington. For more information, https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefit: Please check our benefits tab for an overview of benefits for this position Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume.
Position Summary: The Land Stewardship division within Portland Parks & Recreation (PP&R) assumes responsibility for the comprehensive upkeep and supervision of developed parks, natural areas, community gardens, and trails. Our collective efforts aim to facilitate park visitors' engagement with green spaces by offering programs and facilities that support physical, mental, and social activities. We are committed to creating and sustaining inclusive public spaces and fostering positive relationships with the community to ensure a sense of safety and welcome for residents.
PP&R is currently seeking candidates to fill two Parks Operations Manager (Manager I) positions, specifically tasked with overseeing a portfolio of developed parks. These roles involve providing leadership, vision, and oversight to maintenance supervisors and staff dedicated to the care of these spaces. The positions require independent, proactive, and adaptive management of essential park maintenance and operational functions, with each day bringing unique challenges and the need for dynamic problem-solving. Managers must swiftly respond to staff requests for assistance or guidance, demonstrating flexibility, resilience under pressure, and robust problem-solving abilities to ensure exceptional emergency response, customer service, and frontline service delivery in collaboration with maintenance supervisors.
In line with PP&R's commitment to building an anti-racist workplace, we are actively seeking individuals prepared to engage in challenging and transformative efforts. We welcome applications from candidates with diverse racial, ethnic, sexual orientation, gender identity, disabilities, and socio-economic backgrounds. Recognizing that studies indicate certain groups may be less likely to apply for positions unless they feel they meet every qualification outlined in a job description, we encourage all interested candidates to apply, and emphasize our commitment to considering a broad range of experiences and skills in our search for the best candidate for the position. If you are interested in applying, we encourage you to consider your background and qualifications broadly in relation to the minimum qualifications.
What you'll get to do:
• Cultivate a cohesive, high-performance park maintenance team with a customer service-oriented work ethic. • Promote workplace safety, diversity, and create an inclusive and positive work environment. • Participate in a collaborative goal setting, problem-solving, and change management as part of the Land Stewardship Division Leadership Team. • Embed racial equity best practices into work, prioritize equity, and call out inequitable outcomes and processes. • Develop metrics and key performance indicators, conduct program evaluation and trend analysis, monitor program delivery. • Recruit, hire, train, and mentor employees reflective of the diverse communities in Portland. • Collaborate with division leadership and maintenance supervisors to develop work plans and performance measures to achieve the Bureau's mission and goals. • Communicate and collaborate with a broad range of people within the organization, the public, and elected officials. • Manage a $6-8 million budget, based on data-driven decision making, as well as actively managing and monitoring it throughout the fiscal year.
About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply.
Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Feb 14, 202412:00 PM Pacific Time (US and Canada)
Join Zoom Meeting https://us06web.zoom.us/j/81657437664 Meeting ID: 816 5743 7664
Have a question? Contact Information: TroyLynn Craft Senior Recruiter https://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0
To Qualify
The following minimum qualifications are required for this position:
• Experience researching and applying current trends in parks maintenance, horticulture, facilities, events, and safety procedures. • Experience developing, interpreting, communicating, and implementing strategies for organizational change. • Experience providing leadership and managing a multi-cultural, unionized workforce, including recruiting and cultivating the next generation of leaders. • Experience developing and monitoring budgets, work order systems and associated software and hardware. • Experience developing relationships with internal and external stakeholders, such as all levels of staff, elected officials and their staff, representatives of other government agencies, the public and key diverse community organizations.
The Recruitment Process
STEP 1: Apply online between February 5 and February 26, 2024
Required Application Materials:
• Resume • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
Application Tips:
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach any additional documents. • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of February 26, 2024
• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of March 4, 2024
• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 4: Selection (Interview): Late March/Early April
• Hiring bureau will review and select candidates for an interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: April
Step 6: Start Date:
• A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer
To apply, please visit https://apptrkr.com/4994068