San Diego Association of Governments - SANDAG
San Diego, CA, USA
Role
The Associate Administrative Analyst will work as part of SANDAG’s Office of the Independent Performance Auditor (OIPA) to help ensure OIPA is effective and efficient in their administrative operations. The position will provide professional, analytical, and administrative support for the OIPA, the SANDAG Audit Committee, and provide general administrative audit and investigative support. Top projects for this position include supporting the creation and launch of the Corrective Action Plan dashboard for the OPIA program area and creating an ongoing outreach plan to educate SANDAG staff and the public at large on the agency’s Whistleblower Program.
Office of the Independent Performance Auditor
The Office of the Independent Performance Auditor (OIPA) is the official body of SANDAG to investigate potential fraud, waste, and abuse identified by SANDAG staff or other stakeholders. The OIPA serves as the SANDAG Board of Directors ’ (Board) oversight function that objectively evaluates and recommends improvements to SANDAG, including facilitating an objective risk assessment regularly. The OIPA's audit functions include timely reporting of significant issues to appropriate oversight authorities. SANDAG Board Policy No. 039 - Audit Policy Advisory Committee and Audit Activities (Download PDF reader) specifies the functions of the Independent Performance Auditor and the SANDAG Audit Committee , which assists the Board in fulfilling its oversight responsibilities. On January 1, 2018, a new California Assembly Bill ( AB 805 ) required the creation of the Audit Committee and an independent performance auditor position.
The independent oversight function is a catalyst for helping SANDAG accomplish its objectives by using a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, governance processes, management controls and operations.
Job Responsibilities
Provide administrative, analytical, and professional support to the OIPA.
Prepare written, oral, and visual reports; review and proof draft reports and information from OIPA team members, ensure applicability, accuracy, and appropriate grammar.
Plan and coordinate information sharing and outreach initiatives to SANDAG staff, consultants, and the public at large to educate and provide information regarding the Whistleblower program; respond to requests for information.
Directly support the Independent Performance Auditor with the development, implementation, and maintenance of the agency’s first Corrective Action Plan (CAP) Dashboard, to ensure transparent information sharing and status updates on audit or investigation recommendations for the public.
Support and participate in meetings with committees, outside agencies, and organizations, and/or community groups; provide information and respond to inquiries from Audit Committee and Board members; schedule and coordinate various meetings with Audit Committee, Board members, and agency staff; ensure timely submission of OIPA related reports and documents; coordinate agenda setting/meeting minutes/actions/attendance.
Coordinate procurement of services; gather data for specifications, cost estimates, and scope of work; participate in preparation of request for proposals including vendor/consultant selection criteria; ensure consultants are delivering services on time and within budget.
Update and maintain systems and database applications for OIPA program area; assist with the development and implementation of new or revised programs, policies, procedures, and methods of operation; recommend and implement enhancements; ensure effective systems and services are in place.
Support the development of complex, comprehensive manuals; develop and present various training sessions for OIPA program area.
Typical Qualifications
Bachelor's degree with major course work in Public Administration, Business Administration, Accountancy, or a related field.
Three years of professional program and administration experience in areas such as business/office services, executive office management, or project and contract management.
Experience performing complex professional administrative and analytical functions in program administration; auditing or contract experience preferred; familiarity with federal, state, and local policies, procedures, laws, regulations, and administrative and departmental policies and procedures.
Experience with the development of scopes of work, independent cost estimates, and project budgets and schedules, and performing contract administration functions.
Demonstrated experience researching, compiling, and analyzing data and information; ability to prepare meaningful summary reports from assembled data; ability to analyze data and make appropriate recommendations.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; experience preparing clear and concise reports, participating in the development of procedures and policies.
Knowledge of public meeting procedures; experience attending meetings to record minutes and summarize actions is desirable.
Demonstrated ability to read and interpret documents such as statements, budgets, contracts, and reports.
Demonstrated experience maintaining tracking and reporting systems using spreadsheets, databases, and other software.
Strong computer skills and proficiency with the Microsoft Office suite, especially Excel, and other PC and cloud-based applications.
Full Time
Role
The Associate Administrative Analyst will work as part of SANDAG’s Office of the Independent Performance Auditor (OIPA) to help ensure OIPA is effective and efficient in their administrative operations. The position will provide professional, analytical, and administrative support for the OIPA, the SANDAG Audit Committee, and provide general administrative audit and investigative support. Top projects for this position include supporting the creation and launch of the Corrective Action Plan dashboard for the OPIA program area and creating an ongoing outreach plan to educate SANDAG staff and the public at large on the agency’s Whistleblower Program.
Office of the Independent Performance Auditor
The Office of the Independent Performance Auditor (OIPA) is the official body of SANDAG to investigate potential fraud, waste, and abuse identified by SANDAG staff or other stakeholders. The OIPA serves as the SANDAG Board of Directors ’ (Board) oversight function that objectively evaluates and recommends improvements to SANDAG, including facilitating an objective risk assessment regularly. The OIPA's audit functions include timely reporting of significant issues to appropriate oversight authorities. SANDAG Board Policy No. 039 - Audit Policy Advisory Committee and Audit Activities (Download PDF reader) specifies the functions of the Independent Performance Auditor and the SANDAG Audit Committee , which assists the Board in fulfilling its oversight responsibilities. On January 1, 2018, a new California Assembly Bill ( AB 805 ) required the creation of the Audit Committee and an independent performance auditor position.
The independent oversight function is a catalyst for helping SANDAG accomplish its objectives by using a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, governance processes, management controls and operations.
Job Responsibilities
Provide administrative, analytical, and professional support to the OIPA.
Prepare written, oral, and visual reports; review and proof draft reports and information from OIPA team members, ensure applicability, accuracy, and appropriate grammar.
Plan and coordinate information sharing and outreach initiatives to SANDAG staff, consultants, and the public at large to educate and provide information regarding the Whistleblower program; respond to requests for information.
Directly support the Independent Performance Auditor with the development, implementation, and maintenance of the agency’s first Corrective Action Plan (CAP) Dashboard, to ensure transparent information sharing and status updates on audit or investigation recommendations for the public.
Support and participate in meetings with committees, outside agencies, and organizations, and/or community groups; provide information and respond to inquiries from Audit Committee and Board members; schedule and coordinate various meetings with Audit Committee, Board members, and agency staff; ensure timely submission of OIPA related reports and documents; coordinate agenda setting/meeting minutes/actions/attendance.
Coordinate procurement of services; gather data for specifications, cost estimates, and scope of work; participate in preparation of request for proposals including vendor/consultant selection criteria; ensure consultants are delivering services on time and within budget.
Update and maintain systems and database applications for OIPA program area; assist with the development and implementation of new or revised programs, policies, procedures, and methods of operation; recommend and implement enhancements; ensure effective systems and services are in place.
Support the development of complex, comprehensive manuals; develop and present various training sessions for OIPA program area.
Typical Qualifications
Bachelor's degree with major course work in Public Administration, Business Administration, Accountancy, or a related field.
Three years of professional program and administration experience in areas such as business/office services, executive office management, or project and contract management.
Experience performing complex professional administrative and analytical functions in program administration; auditing or contract experience preferred; familiarity with federal, state, and local policies, procedures, laws, regulations, and administrative and departmental policies and procedures.
Experience with the development of scopes of work, independent cost estimates, and project budgets and schedules, and performing contract administration functions.
Demonstrated experience researching, compiling, and analyzing data and information; ability to prepare meaningful summary reports from assembled data; ability to analyze data and make appropriate recommendations.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; experience preparing clear and concise reports, participating in the development of procedures and policies.
Knowledge of public meeting procedures; experience attending meetings to record minutes and summarize actions is desirable.
Demonstrated ability to read and interpret documents such as statements, budgets, contracts, and reports.
Demonstrated experience maintaining tracking and reporting systems using spreadsheets, databases, and other software.
Strong computer skills and proficiency with the Microsoft Office suite, especially Excel, and other PC and cloud-based applications.
Association of Public Health Laboratories
7700 Wisconsin Avenue, Bethesda, MD, USA
The Associate Specialist, People & Culture is responsible for providing administrative support to areas of People & Culture including, but not limited to billing, HRIS, staff education, employee engagement and talent acquisition. On occasion, there will be instances where the Associate Specialist will need to travel to APHL Headquarters, which is currently located in Bethesda, MD. To that end, we are seeking applicants local to the DC area. This position reports to the Senior Director, People & Culture.
Duties & Responsibilities
Provides general administrative support to the People & Culture department. Duties and responsibilities could include any of the following:
Reconciling and preparing invoices for payment.
Processing COBRA enrollments for employees exiting the organization.
Scheduling phone screens and interviews with candidates.
Conducting background and reference checks.
Preparing offer letters for candidates.
Assisting in the planning and preparation of People & Culture sponsored events and activities.
Edit, upload, and update documents to P&C SharePoint, P&C Events Calendar, Manager’s Portal.
Collect and maintain PDs for all employees.
Monitor and file emails in P&C Inbox.
Create Teams Channels.
Assist in formatting presentations.
Assist in P&C team meeting logistics.
Assist with departmental projects in a variety of human resources areas.
Calendar work which includes tracking birthdays and scheduling meetings.
Performs other duties or responsibilities, as assigned.
Employment Standards- Education and Experience
To perform this job successfully, individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree required. If candidate holds a Bachelor's degree, education might be substituted for work experience.
A minimum of 2 years of administrative experience required. Preference given to candidates with experience in talent acquisition, benefits, employee relations and performance management.
Knowledge, Skills, and Abilities
Knowledge
Basic knowledge of employment, talent acquisition, benefits, and compensation regulations, practices and procedures.
Skills
Excellent organization and time management skills.
Strong attention to detail.
Exceptional verbal and written communication skills.
Strong interpersonal skills.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), ADP, and iCIMS.
Abilities
Proven ability to effectively prioritize deliverables and meet deadlines.
Ability to maintain a high level of confidentiality and professionalism.
Ability to build collaborative relationships and to foster teamwork.
Ability to perform remote work as it relates to motivation and technology.
APHL Weeks:
APHL Week is a Conference/Convention that is held at the APHL Home Office Bethesda, MD. This event is mandatory for all employees to attend. Travel and lodging will be reimbursed by APHL. Please Note: Reimbursement for travel and lodging may not be possible for employees that are local to the APHL Home Office.
Position Description Status:
The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Association of Public Health Laboratories (APHL) reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made for known physical or mental limitations to enable individuals with disabilities to perform the essential functions of the role.
Physical Demands:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations will be made for known physical or mental limitations to enable individuals with disabilities to perform the essential functions of the role. During the job, the colleague may need to sit for extended periods, use a computer keyboard to type, read information visually, and communicate orally through a computer monitor.
Equal Opportunity Employment Statement:
APHL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, national origin, ancestry, citizenship status, sexual orientation, gender identity, marital status, veteran status, disability, age, genetic information or any other characteristic protected by applicable law.
Part Time
The Associate Specialist, People & Culture is responsible for providing administrative support to areas of People & Culture including, but not limited to billing, HRIS, staff education, employee engagement and talent acquisition. On occasion, there will be instances where the Associate Specialist will need to travel to APHL Headquarters, which is currently located in Bethesda, MD. To that end, we are seeking applicants local to the DC area. This position reports to the Senior Director, People & Culture.
Duties & Responsibilities
Provides general administrative support to the People & Culture department. Duties and responsibilities could include any of the following:
Reconciling and preparing invoices for payment.
Processing COBRA enrollments for employees exiting the organization.
Scheduling phone screens and interviews with candidates.
Conducting background and reference checks.
Preparing offer letters for candidates.
Assisting in the planning and preparation of People & Culture sponsored events and activities.
Edit, upload, and update documents to P&C SharePoint, P&C Events Calendar, Manager’s Portal.
Collect and maintain PDs for all employees.
Monitor and file emails in P&C Inbox.
Create Teams Channels.
Assist in formatting presentations.
Assist in P&C team meeting logistics.
Assist with departmental projects in a variety of human resources areas.
Calendar work which includes tracking birthdays and scheduling meetings.
Performs other duties or responsibilities, as assigned.
Employment Standards- Education and Experience
To perform this job successfully, individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree required. If candidate holds a Bachelor's degree, education might be substituted for work experience.
A minimum of 2 years of administrative experience required. Preference given to candidates with experience in talent acquisition, benefits, employee relations and performance management.
Knowledge, Skills, and Abilities
Knowledge
Basic knowledge of employment, talent acquisition, benefits, and compensation regulations, practices and procedures.
Skills
Excellent organization and time management skills.
Strong attention to detail.
Exceptional verbal and written communication skills.
Strong interpersonal skills.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), ADP, and iCIMS.
Abilities
Proven ability to effectively prioritize deliverables and meet deadlines.
Ability to maintain a high level of confidentiality and professionalism.
Ability to build collaborative relationships and to foster teamwork.
Ability to perform remote work as it relates to motivation and technology.
APHL Weeks:
APHL Week is a Conference/Convention that is held at the APHL Home Office Bethesda, MD. This event is mandatory for all employees to attend. Travel and lodging will be reimbursed by APHL. Please Note: Reimbursement for travel and lodging may not be possible for employees that are local to the APHL Home Office.
Position Description Status:
The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Association of Public Health Laboratories (APHL) reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made for known physical or mental limitations to enable individuals with disabilities to perform the essential functions of the role.
Physical Demands:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations will be made for known physical or mental limitations to enable individuals with disabilities to perform the essential functions of the role. During the job, the colleague may need to sit for extended periods, use a computer keyboard to type, read information visually, and communicate orally through a computer monitor.
Equal Opportunity Employment Statement:
APHL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, national origin, ancestry, citizenship status, sexual orientation, gender identity, marital status, veteran status, disability, age, genetic information or any other characteristic protected by applicable law.
Clackamas County
Oregon City, OR, United States
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Clackamas County
Oregon City, OR, United States
Juvenile Services Specialist (Temporary On-Call) Job ID: 107079 Location: Oregon City, Oregon Full/Part Time: Part Time Regular/Temporary:Temporary CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 17, 2023 . We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Hourly Pay Rate: $26.303793 Candidates typically begin at the minimum of the listed pay range and will be eligible for a merit increase after 2 years of completed service depending upon satisfactory performance. A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year. JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you want to make a difference in the lives of youth and their families? Are you “quick on your feet” and able to engage with dynamic youth? Do you have exceptional organization skills? Do you have creative problem solving skills? Do you have the “gift” of remaining compassionate when working with resistance? Do you believe that all youth are capable of success? If you answered "yes" to the questions above, please read on! We are searching for a motivated and experienced Juvenile Services Specialist with excellent communication and strong interpersonal skills to join our team in the Clackamas County Juvenile Department. The Clackamas County Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Intake and Assessment Center (JIAC). As a Juvenile Services Specialist, you will be responsible for completing intake and accepting youth brought in by law enforcement into custody. Additionally, you will be providing supervision, assessing specific medical, mental health, or crisis needs of youth, and completing collateral contacts to determine appropriate release plans for youth in custody. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* At least six (6) months of experience working with at risk youth Ability to prioritize tasks and organize work Strong interpersonal skills that translate into: Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities Independent decision making and problem solving skills Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Possess cultural awareness and the ability to work well with diverse groups of individuals Ability to handle a wide range of situations and circumstances effectively, positively and professionally Strong verbal and written communication skills Pre-Employment Requirements: Must be available for on-call hours Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* A minimum of one (1) year of experience working with at-risk youth Associate's Degree or higher in criminal justice or a related field *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. It will be critical for someone in this position to commit to serving diverse populations, and recognize that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds (Cultivates) Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders, in order to work toward shared goals. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Displays Creativity and Innovation by generating new ideas and takes initiative in improving services, processes, programs and products Puts Ethics into Action by holding themselves to a high standard of professional, honest and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: 1. Takes custody of youth brought in by law enforcement; gathers and compiles information from youth, parents, and other agencies; develops a comprehensive plan for the youth focusing on community safety and immediate needs of the youth. 2. Assesses youth's physical health, substance use history, mental health status, and history of violence; utilizes a variety of screening tools; accesses appropriate contracted service agencies. 3. Prepares intake report to summarize information compiled and outlining plan for youth; fingerprints and photographs youth based on statute. 4. Explains release plan, dispositional options, and court procedures to youth and their families according to established guidelines. 5. Prepares written reports and maintains accurate records and appropriate documentation; performs data entry and conducts review and coding of notes in JJIS Intake, JJIS Notes, and ACCESS Notes. 6. Provides secure transportation to court appearances, medical appointments, psychiatric evaluations, and various other commitments for youth in custody. WORKING CONDITIONS Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in Crisis Prevention and Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying, and striking. The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. WORK SCHEDULE The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. Weekly hours may fluctuate based on the needs of the Juvenile Intake Assessment Center. This position requires availability for a minimum of 8 shifts or 28 hours per month. Juvenile Services Specialists Temp/On Call are not guaranteed hours. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107079&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5b531c25d7488c4ca35cfb2a97b45bb2
Part Time
Juvenile Services Specialist (Temporary On-Call) Job ID: 107079 Location: Oregon City, Oregon Full/Part Time: Part Time Regular/Temporary:Temporary CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 17, 2023 . We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Hourly Pay Rate: $26.303793 Candidates typically begin at the minimum of the listed pay range and will be eligible for a merit increase after 2 years of completed service depending upon satisfactory performance. A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year. JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you want to make a difference in the lives of youth and their families? Are you “quick on your feet” and able to engage with dynamic youth? Do you have exceptional organization skills? Do you have creative problem solving skills? Do you have the “gift” of remaining compassionate when working with resistance? Do you believe that all youth are capable of success? If you answered "yes" to the questions above, please read on! We are searching for a motivated and experienced Juvenile Services Specialist with excellent communication and strong interpersonal skills to join our team in the Clackamas County Juvenile Department. The Clackamas County Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Intake and Assessment Center (JIAC). As a Juvenile Services Specialist, you will be responsible for completing intake and accepting youth brought in by law enforcement into custody. Additionally, you will be providing supervision, assessing specific medical, mental health, or crisis needs of youth, and completing collateral contacts to determine appropriate release plans for youth in custody. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* At least six (6) months of experience working with at risk youth Ability to prioritize tasks and organize work Strong interpersonal skills that translate into: Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities Independent decision making and problem solving skills Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Possess cultural awareness and the ability to work well with diverse groups of individuals Ability to handle a wide range of situations and circumstances effectively, positively and professionally Strong verbal and written communication skills Pre-Employment Requirements: Must be available for on-call hours Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* A minimum of one (1) year of experience working with at-risk youth Associate's Degree or higher in criminal justice or a related field *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. It will be critical for someone in this position to commit to serving diverse populations, and recognize that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds (Cultivates) Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders, in order to work toward shared goals. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Displays Creativity and Innovation by generating new ideas and takes initiative in improving services, processes, programs and products Puts Ethics into Action by holding themselves to a high standard of professional, honest and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: 1. Takes custody of youth brought in by law enforcement; gathers and compiles information from youth, parents, and other agencies; develops a comprehensive plan for the youth focusing on community safety and immediate needs of the youth. 2. Assesses youth's physical health, substance use history, mental health status, and history of violence; utilizes a variety of screening tools; accesses appropriate contracted service agencies. 3. Prepares intake report to summarize information compiled and outlining plan for youth; fingerprints and photographs youth based on statute. 4. Explains release plan, dispositional options, and court procedures to youth and their families according to established guidelines. 5. Prepares written reports and maintains accurate records and appropriate documentation; performs data entry and conducts review and coding of notes in JJIS Intake, JJIS Notes, and ACCESS Notes. 6. Provides secure transportation to court appearances, medical appointments, psychiatric evaluations, and various other commitments for youth in custody. WORKING CONDITIONS Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in Crisis Prevention and Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying, and striking. The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. WORK SCHEDULE The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. Weekly hours may fluctuate based on the needs of the Juvenile Intake Assessment Center. This position requires availability for a minimum of 8 shifts or 28 hours per month. Juvenile Services Specialists Temp/On Call are not guaranteed hours. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107079&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5b531c25d7488c4ca35cfb2a97b45bb2