Clackamas County
Oregon City, OR, United States
9-1-1 Communications Technology Manager Job ID: 107020 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $109,355.56 - $147,630.59 Hourly Pay Range: $52.574787 - $70.976243 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you want to share your technical expertise to support and enhance the operations of our Technical Services program within the Communications 9-1-1 Department? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? Are you ready to serve as a Change Agent in a fast paced environment by effectively managing and leading change and innovation? If you answered "yes" to the questions above, please read on! We are searching for our next 9-1-1 Communications Technology Manager within the Clackamas County's Department of Communications 9-1-1 (C-COM). If selected for this position, you will be joining our team to oversee the Technical Services Division within the department, including the agency's technical communications staff and operations for Clackamas County's Emergency Communication Center. In this role, you will have an opportunity to oversee and coordinate the operations, maintenance, and repair of emergency communication systems, data, and related physical resources. This is a unique opportunity to work closely with the Operations Manager, sharing the responsibility for overall activities within the agency yet having a focus and emphasis on technical operations, statistical coordination, project management, and agency accreditation. As a 9-1-1 Communications Technology Manager, you will have a great deal of interaction with County staff, peers in other organizations, as well as represent Clackamas County's interests in a wide range of technical communications organizations and committees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in emergency services and/or technical program/project management experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training Experience with program budget development, implementation, administration and management Preferred Special Qualifications/ Transferrable Skills:* Experience in a consolidated multidisciplinary communications center Knowledge of current trends in PSAP technology, including, but not limited to: NextGen 9-1-1, phone, computer-aided dispatch systems, and understanding public safety radio operations Understanding or experience with computer networking and/or cyber security Supervisory experience, including assigning work, training staff, preparing and reviewing team or individual performance appraisals, correcting performance deficiencies and recommending corrective actions Bachelor's Degree or higher in Business Administration, Public Administration, Accounting, Economics, Finance, Information Technology or Computer related fields, or a closely related field from an accredited college or university Pre-employment Requirements: Must be available for 24-hour on-call response to emergency situations Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Qualifications: Within three (3) months of hire: Possession of Law Enforcement Data System (L.E.D.S.) Certification Within six (6) months of hire: May be required to obtain Middle Management certification as issued by the Department of Public Safety Standards and Training (D.P.S.S.T) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE: We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS This position has shared responsibility with the department Operations Manager as outlined below. This position will have an emphasis on duties that are technical and accreditation related. Duties may include but are not limited to the following: Manages, evaluates and oversees the Communication Center's overall operations, including call taking, emergency dispatch, training, and/or technical and maintenance services; develops, recommends and implements new and revised policies, procedures and work methods based on user needs and service provider requirements; oversees the implementation of operational directives to ensure the efficient operations; provides technical project oversight and management; troubleshoots technical problems. Hires and manages supervisory, technical and training staff to provide quality service to citizens, public safety, user and partner agencies and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments. Manages and oversees the center's training programs for new and current employees; ensures training activities are provided, documented and in coordination with the center's operational policies and procedures; implements and monitors employee work plans to achieve department goals and objectives; plans, evaluates, coordinates and maintains training records; develops and recommends short and long term training goals for training new dispatch staff; tracks trends of progression or decline in trainee performance. Directs and coordinates the operation, maintenance and repair of radio communications systems, including site maintenance, repair and upgrades, radio programming and template design, and radio and supply inventory management; provides problem solving and design assistance to staff; coordinates required technical training and/or equipment or technology related training; coordinates with other County departments. Directs and coordinates the operation, preventative maintenance, and service and repair of building systems; schedules with vendors and equipment representatives; reviews contractor performance and recommends changes to meet Center needs; serves as point of contact for contractors; coordinates with the Facilities Management Division for the operation, preventative maintenance, and repair of building systems such as heating and cooling, plumbing, electrical, and security. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly. Researches and recommends changes to operational plans and communications programs due to changes in communications technology; performs or coordinates special projects related to the enhancement of dispatch operations; presents recommendations to User Board for consideration and funding approval. Receives, investigates and resolves complaints and inquiries from citizens and other agencies regarding services provided; serves as the center's liaison with user agencies to resolve operational problems and concerns. Represents the County on User Board, task forces and technical groups; participates in regional and state organizations to promote and coordinate emergency services. Prepares annual and supplemental budgets for center's operations; monitors revenues and expenditures; develops and administers grants, requests for proposals, and professional service contracts on behalf of the County; recommends changes in staffing levels, and equipment purchases and upgrades. Acts in the capacity of the Communications Director in his/her absence. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107020&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7c5e91cba6f3734abdbb76df8b8471b8
Full Time
9-1-1 Communications Technology Manager Job ID: 107020 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $109,355.56 - $147,630.59 Hourly Pay Range: $52.574787 - $70.976243 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you want to share your technical expertise to support and enhance the operations of our Technical Services program within the Communications 9-1-1 Department? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? Are you ready to serve as a Change Agent in a fast paced environment by effectively managing and leading change and innovation? If you answered "yes" to the questions above, please read on! We are searching for our next 9-1-1 Communications Technology Manager within the Clackamas County's Department of Communications 9-1-1 (C-COM). If selected for this position, you will be joining our team to oversee the Technical Services Division within the department, including the agency's technical communications staff and operations for Clackamas County's Emergency Communication Center. In this role, you will have an opportunity to oversee and coordinate the operations, maintenance, and repair of emergency communication systems, data, and related physical resources. This is a unique opportunity to work closely with the Operations Manager, sharing the responsibility for overall activities within the agency yet having a focus and emphasis on technical operations, statistical coordination, project management, and agency accreditation. As a 9-1-1 Communications Technology Manager, you will have a great deal of interaction with County staff, peers in other organizations, as well as represent Clackamas County's interests in a wide range of technical communications organizations and committees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in emergency services and/or technical program/project management experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training Experience with program budget development, implementation, administration and management Preferred Special Qualifications/ Transferrable Skills:* Experience in a consolidated multidisciplinary communications center Knowledge of current trends in PSAP technology, including, but not limited to: NextGen 9-1-1, phone, computer-aided dispatch systems, and understanding public safety radio operations Understanding or experience with computer networking and/or cyber security Supervisory experience, including assigning work, training staff, preparing and reviewing team or individual performance appraisals, correcting performance deficiencies and recommending corrective actions Bachelor's Degree or higher in Business Administration, Public Administration, Accounting, Economics, Finance, Information Technology or Computer related fields, or a closely related field from an accredited college or university Pre-employment Requirements: Must be available for 24-hour on-call response to emergency situations Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Qualifications: Within three (3) months of hire: Possession of Law Enforcement Data System (L.E.D.S.) Certification Within six (6) months of hire: May be required to obtain Middle Management certification as issued by the Department of Public Safety Standards and Training (D.P.S.S.T) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE: We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS This position has shared responsibility with the department Operations Manager as outlined below. This position will have an emphasis on duties that are technical and accreditation related. Duties may include but are not limited to the following: Manages, evaluates and oversees the Communication Center's overall operations, including call taking, emergency dispatch, training, and/or technical and maintenance services; develops, recommends and implements new and revised policies, procedures and work methods based on user needs and service provider requirements; oversees the implementation of operational directives to ensure the efficient operations; provides technical project oversight and management; troubleshoots technical problems. Hires and manages supervisory, technical and training staff to provide quality service to citizens, public safety, user and partner agencies and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments. Manages and oversees the center's training programs for new and current employees; ensures training activities are provided, documented and in coordination with the center's operational policies and procedures; implements and monitors employee work plans to achieve department goals and objectives; plans, evaluates, coordinates and maintains training records; develops and recommends short and long term training goals for training new dispatch staff; tracks trends of progression or decline in trainee performance. Directs and coordinates the operation, maintenance and repair of radio communications systems, including site maintenance, repair and upgrades, radio programming and template design, and radio and supply inventory management; provides problem solving and design assistance to staff; coordinates required technical training and/or equipment or technology related training; coordinates with other County departments. Directs and coordinates the operation, preventative maintenance, and service and repair of building systems; schedules with vendors and equipment representatives; reviews contractor performance and recommends changes to meet Center needs; serves as point of contact for contractors; coordinates with the Facilities Management Division for the operation, preventative maintenance, and repair of building systems such as heating and cooling, plumbing, electrical, and security. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly. Researches and recommends changes to operational plans and communications programs due to changes in communications technology; performs or coordinates special projects related to the enhancement of dispatch operations; presents recommendations to User Board for consideration and funding approval. Receives, investigates and resolves complaints and inquiries from citizens and other agencies regarding services provided; serves as the center's liaison with user agencies to resolve operational problems and concerns. Represents the County on User Board, task forces and technical groups; participates in regional and state organizations to promote and coordinate emergency services. Prepares annual and supplemental budgets for center's operations; monitors revenues and expenditures; develops and administers grants, requests for proposals, and professional service contracts on behalf of the County; recommends changes in staffing levels, and equipment purchases and upgrades. Acts in the capacity of the Communications Director in his/her absence. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107020&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7c5e91cba6f3734abdbb76df8b8471b8
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Assistant Manager of Campus Rentals (Events Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Excellent organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Assistant Manager of Campus Rentals (Events Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Excellent organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Program Manager is responsible for supporting Social Impact affiliated artists in their engagement of critical interventions within existing social systems that inspire debate and social change. The Program Manager will support artists in the task of creation and facilitate artistic exploration in an effort to emphasize the artistic process over product while positioning creative vision as a model for social ingenuity. Key Responsibilities Responsible for building and maintaining impact focused creative alliances across the country: Design artist driven programs that are engaging, inclusive, and participatory based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy which allow the creative process to flourish Manage relationships, communication, and asset collection with affiliated Social Impact artists Center the artists’ vision to harness and channel their creative intellect to impact societal health, development and well-being Develop plans of action with affiliated Social Impact artists ensuring that they are valued and empowered Ensure primacy of the artists’ voice and make certain that their agreed upon goals during their time with the Center are achieved Build, manage and disseminate monthly Social Impact newsletter Responsible for project management, key project tasks, and office work-flow: Create project timelines for Social Impact programs that integrate cross-matrix functionality with other teams in the Programming division and across the Center Confer with Campus Planning to effectively communicate programing goals and ensure that appropriate reservations and holds are placed on Center and REACH venues When required, work with Marketing and Box Office to create ticket set-ups for programs Attend inter-departmental meetings as a Social Impact representative in order to advance the Center’s Social Impact priorities and objectives Responsible for program budget management, revisions, tracking, and reporting: Consult with Senior Director of Social Impact to develop seasonal program budgets based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy Consult with Senior Director of Social Impact to revise program budgets throughout the season pro forma process Track and maintain program budgets throughout the season and conduct regular budget re-projections Consult with Social Impact team as needed to provide Finance and Development with financial information for grant reporting Responsible for coordination of administrative staff: Responsible for coordinating hiring process, including training and onboarding of interns, fellows and new staff Other duties as assigned. Key Qualifications 3-5 years’ experience in arts management or administration and community engagement, specifically in the performing arts. Demonstrated strength in artist relations and liaisoning. Flexibility and expansive thinking is required to support artist needs. A critical understanding of the value of the arts as a tool address societal challenges. Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel. Candidate must be local or willing to relocate to the DMV area. Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs. Must be able to work occasional nights and weekends and work beyond 40 hours/week as needed. Will participate in coverage of Millennium Stage shows as needed.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Program Manager is responsible for supporting Social Impact affiliated artists in their engagement of critical interventions within existing social systems that inspire debate and social change. The Program Manager will support artists in the task of creation and facilitate artistic exploration in an effort to emphasize the artistic process over product while positioning creative vision as a model for social ingenuity. Key Responsibilities Responsible for building and maintaining impact focused creative alliances across the country: Design artist driven programs that are engaging, inclusive, and participatory based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy which allow the creative process to flourish Manage relationships, communication, and asset collection with affiliated Social Impact artists Center the artists’ vision to harness and channel their creative intellect to impact societal health, development and well-being Develop plans of action with affiliated Social Impact artists ensuring that they are valued and empowered Ensure primacy of the artists’ voice and make certain that their agreed upon goals during their time with the Center are achieved Build, manage and disseminate monthly Social Impact newsletter Responsible for project management, key project tasks, and office work-flow: Create project timelines for Social Impact programs that integrate cross-matrix functionality with other teams in the Programming division and across the Center Confer with Campus Planning to effectively communicate programing goals and ensure that appropriate reservations and holds are placed on Center and REACH venues When required, work with Marketing and Box Office to create ticket set-ups for programs Attend inter-departmental meetings as a Social Impact representative in order to advance the Center’s Social Impact priorities and objectives Responsible for program budget management, revisions, tracking, and reporting: Consult with Senior Director of Social Impact to develop seasonal program budgets based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy Consult with Senior Director of Social Impact to revise program budgets throughout the season pro forma process Track and maintain program budgets throughout the season and conduct regular budget re-projections Consult with Social Impact team as needed to provide Finance and Development with financial information for grant reporting Responsible for coordination of administrative staff: Responsible for coordinating hiring process, including training and onboarding of interns, fellows and new staff Other duties as assigned. Key Qualifications 3-5 years’ experience in arts management or administration and community engagement, specifically in the performing arts. Demonstrated strength in artist relations and liaisoning. Flexibility and expansive thinking is required to support artist needs. A critical understanding of the value of the arts as a tool address societal challenges. Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel. Candidate must be local or willing to relocate to the DMV area. Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs. Must be able to work occasional nights and weekends and work beyond 40 hours/week as needed. Will participate in coverage of Millennium Stage shows as needed.
Clackamas County
Oregon City, OR, United States
Bilingual Mental Health Specialist (Child & Family) Job ID: 107067 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 24, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed): Annual Pay Range: $83,420.32 - $105,530.57 Hourly Pay Range: $40.105921 - $50.735849 Mental Health Specialist 1 (unlicensed): Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical & Dental, start the first of the month after date of hire! Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. With the Clackamas County Federally Qualified Health Centers (FQHCs), you may be eligible for loan forgiveness, re-payment and scholarship opportunities through Health Resources & Services Administration (HRSA) and/or the Oregon Office of Rural Health (Oregon Medicaid Primary Care Loan Repayment Program). In addition, there may be options for loan forgiveness while working with a government/public agency with the Public Service Loan Forgiveness (PSLF) program. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers- Behavioral Health Clinics is looking for an adaptable clinician with a strong commitment in providing equitable services to the community, to provide mental health treatment services to children, youth and their families. We are looking for either a licensed clinician or one with experience and the ability to obtain licensure within four years of hire. Clackamas County Health Centers' aim is to work with each individual to help them be as healthy as they can be. We believe engagement and participation in mental health treatment provides positive outcomes in the lives of each person, their chosen family, and the community in which they reside. The clinicians providing services to the community are responsible for the highest quality of care and be diverse in their treatment skills. This is your opportunity to give back to the community! This role will be part of a team, supporting efforts in program planning, coordination, evaluation, and implementation of local, state and federal policies and practices on equity. As a Mental Health Specialist 1 or 2, you will provide a variety of advanced level treatment and program services. You will provide mental health assessments, develop service plans in conjunction with youth and their families, develop and deliver a range of evidence-based, anti-racist and trauma-informed treatment services. Candidates will have significant experience in evidence-based child therapy and child guidance approaches, family systems work and experience coordinating with other agencies as a team player or leader. Clinicians must demonstrate the ability to engage with youth, caregivers and teams through a variety of in person and remote media, and provide individual, family, and group therapy, as well as case coordination and crisis management. This position may require some evening hours. Staff will routinely provide 2 or more treatment groups to support the needs of the team. Successful candidates will be able to provide culturally competent treatment modalities, have an anti-racist lens, will have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, fostering an open and productive environment, and demonstrating sensitivity to and respect for the diverse populations we serve. Mental Health Specialists provide outpatient treatment to vulnerable individuals, many of whom may have limited resources. Professionals in these positions should thrive in a setting where they will work independently as well as in a team environment. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A “Qualified Mental Health Professional” (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: A Bachelor's degree in nursing and licensed by the State of Oregon; Bachelor's degree in occupational therapy and licensed by the State of Oregon; Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical heath, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting mental status examination, complete a DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. If licensed, must have current licensure as an Oregon Licensed Clinical Social Worker (LCSW); Licensed Professional Counselor (LPC); Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD). If unlicensed, must have minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role. Must also receive licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD) within four (4) years of hire. Fluent in Spanish/English, both oral and written Ability to work evening hours to meet needs for afterschool appointments with youth and families. Experience, knowledge and commitment to serving a diverse population and promoting equity, diversity and inclusion Experience working with Evidence Based Treatment Practices, preferably PCIT, Incredible Years, Collaborative Problem Solving, TF-CBT or other developmentally appropriate treatment modalities for working with children and their families Experience facilitating therapy groups and demonstrated success in engaging youth through remote services Ability to perform collaborative documentation/charting with clients Must possess and maintain a Basic Life Support (BLS) certificate Must successfully pass the credentialing process Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Current licensure (LCSW, LPC or LMFT) preferred Certification as a Certified Alcohol and Drug Counselor (CADC) I, II, III *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Conducts culturally appropriate and sensitive interviews with consumers and collects critical information necessary to complete comprehensive assessments / reassessments, for both mental health and substance use disorders that include psychosocial, developmental, financial and physical factors, substance use history, trauma history, diagnosis and mental status; evaluates functional impairments of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements culturally appropriate service plans, determines appropriate treatment, skills training and care service needs, matches consumer needs with potential services and resources. Refers clients to other internal/ external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic case records in accordance with OARs and agency policies and procedures; completes program related assignments as required. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs. Provides individual, group and family therapy and other therapeutic interventions to clients and significant family members or caregivers in accordance with the service plan to meet the treatment needs of the clients. Coordinate and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others to maximize treatment goals; responds to emergencies and negotiations resolution of problems. Provides a variety of crisis intervention services. This may include but is not limited to pre-admission screening, crisis intervention, brief crisis counseling Works closely with other agency providers such as physicians, psychiatrists, therapists and case managers to evaluate, treat and plan with clients for appropriate care. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Accepted principles and theories of human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday (with possibility to shift to four 10 hour days as long as client needs are still met). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. The work location for this position will include responsibilities at our DBS Behavioral Health Center in Oregon City and some onsite responsibilities at a school-base site (Rex Putnam High School in Milwaukie). EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107067&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-932201a24097d44bb964430c86186b7c
Full Time
Bilingual Mental Health Specialist (Child & Family) Job ID: 107067 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 24, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed): Annual Pay Range: $83,420.32 - $105,530.57 Hourly Pay Range: $40.105921 - $50.735849 Mental Health Specialist 1 (unlicensed): Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical & Dental, start the first of the month after date of hire! Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. With the Clackamas County Federally Qualified Health Centers (FQHCs), you may be eligible for loan forgiveness, re-payment and scholarship opportunities through Health Resources & Services Administration (HRSA) and/or the Oregon Office of Rural Health (Oregon Medicaid Primary Care Loan Repayment Program). In addition, there may be options for loan forgiveness while working with a government/public agency with the Public Service Loan Forgiveness (PSLF) program. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers- Behavioral Health Clinics is looking for an adaptable clinician with a strong commitment in providing equitable services to the community, to provide mental health treatment services to children, youth and their families. We are looking for either a licensed clinician or one with experience and the ability to obtain licensure within four years of hire. Clackamas County Health Centers' aim is to work with each individual to help them be as healthy as they can be. We believe engagement and participation in mental health treatment provides positive outcomes in the lives of each person, their chosen family, and the community in which they reside. The clinicians providing services to the community are responsible for the highest quality of care and be diverse in their treatment skills. This is your opportunity to give back to the community! This role will be part of a team, supporting efforts in program planning, coordination, evaluation, and implementation of local, state and federal policies and practices on equity. As a Mental Health Specialist 1 or 2, you will provide a variety of advanced level treatment and program services. You will provide mental health assessments, develop service plans in conjunction with youth and their families, develop and deliver a range of evidence-based, anti-racist and trauma-informed treatment services. Candidates will have significant experience in evidence-based child therapy and child guidance approaches, family systems work and experience coordinating with other agencies as a team player or leader. Clinicians must demonstrate the ability to engage with youth, caregivers and teams through a variety of in person and remote media, and provide individual, family, and group therapy, as well as case coordination and crisis management. This position may require some evening hours. Staff will routinely provide 2 or more treatment groups to support the needs of the team. Successful candidates will be able to provide culturally competent treatment modalities, have an anti-racist lens, will have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, fostering an open and productive environment, and demonstrating sensitivity to and respect for the diverse populations we serve. Mental Health Specialists provide outpatient treatment to vulnerable individuals, many of whom may have limited resources. Professionals in these positions should thrive in a setting where they will work independently as well as in a team environment. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A “Qualified Mental Health Professional” (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: A Bachelor's degree in nursing and licensed by the State of Oregon; Bachelor's degree in occupational therapy and licensed by the State of Oregon; Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical heath, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting mental status examination, complete a DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. If licensed, must have current licensure as an Oregon Licensed Clinical Social Worker (LCSW); Licensed Professional Counselor (LPC); Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD). If unlicensed, must have minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role. Must also receive licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD) within four (4) years of hire. Fluent in Spanish/English, both oral and written Ability to work evening hours to meet needs for afterschool appointments with youth and families. Experience, knowledge and commitment to serving a diverse population and promoting equity, diversity and inclusion Experience working with Evidence Based Treatment Practices, preferably PCIT, Incredible Years, Collaborative Problem Solving, TF-CBT or other developmentally appropriate treatment modalities for working with children and their families Experience facilitating therapy groups and demonstrated success in engaging youth through remote services Ability to perform collaborative documentation/charting with clients Must possess and maintain a Basic Life Support (BLS) certificate Must successfully pass the credentialing process Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Current licensure (LCSW, LPC or LMFT) preferred Certification as a Certified Alcohol and Drug Counselor (CADC) I, II, III *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Conducts culturally appropriate and sensitive interviews with consumers and collects critical information necessary to complete comprehensive assessments / reassessments, for both mental health and substance use disorders that include psychosocial, developmental, financial and physical factors, substance use history, trauma history, diagnosis and mental status; evaluates functional impairments of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements culturally appropriate service plans, determines appropriate treatment, skills training and care service needs, matches consumer needs with potential services and resources. Refers clients to other internal/ external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic case records in accordance with OARs and agency policies and procedures; completes program related assignments as required. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs. Provides individual, group and family therapy and other therapeutic interventions to clients and significant family members or caregivers in accordance with the service plan to meet the treatment needs of the clients. Coordinate and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others to maximize treatment goals; responds to emergencies and negotiations resolution of problems. Provides a variety of crisis intervention services. This may include but is not limited to pre-admission screening, crisis intervention, brief crisis counseling Works closely with other agency providers such as physicians, psychiatrists, therapists and case managers to evaluate, treat and plan with clients for appropriate care. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Accepted principles and theories of human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday (with possibility to shift to four 10 hour days as long as client needs are still met). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. The work location for this position will include responsibilities at our DBS Behavioral Health Center in Oregon City and some onsite responsibilities at a school-base site (Rex Putnam High School in Milwaukie). EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107067&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-932201a24097d44bb964430c86186b7c