Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent, and two years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. This position requires a passing score on the following County's skills assessment test: Typing Test - 35 correct words per minute; Microsoft Exce l, Microsoft Wo rd , Attention to Detail , and Email Etiquette skills assessment with a minimum score of moderate knowledge. These tests can be taken in person or online through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at (352) 955-2245 or email assessments@careersourcencfl.com to arrange testing and/or test location details. Applicants are responsible for ensuring assessment scores are received by Human Resources no later than 5:00 pm on the Wednesday after the posting closes. The applicant can call the County Human Resources Office at (352) 374-5219 to confirm that scores are on file. All scores are valid for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible, moderately complex office work involving the performance of a variety of clerical, secretarial and general office tasks and functions. An employee assigned to this classification is expected to independently perform tasks and functions which require the application of some independent judgement. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Prepares departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Answers telephones and responds with specific information to complaints, inquiries and requests from departmental and County staff and the general public. Organizes and maintains office/departmental accounts, records and statistical data. Receives, posts and distributes incoming office/departmental mail. Schedules appointments for superior; arranges travel schedule and travel reservations. Establishes and maintains filing systems; classifies and codes material for filing; locates and retrieves files and materials. Prepares office/departmental materials for storage. Serves as office/departmental receptionist as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Knowledge of established departmental standard operating procedures. Knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Knowledge of office filing and tracking systems. Skill in dealing with applicants, employees, and the general public. Ability to effectively plan and organize work. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed materials and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent, and two years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. This position requires a passing score on the following County's skills assessment test: Typing Test - 35 correct words per minute; Microsoft Exce l, Microsoft Wo rd , Attention to Detail , and Email Etiquette skills assessment with a minimum score of moderate knowledge. These tests can be taken in person or online through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at (352) 955-2245 or email assessments@careersourcencfl.com to arrange testing and/or test location details. Applicants are responsible for ensuring assessment scores are received by Human Resources no later than 5:00 pm on the Wednesday after the posting closes. The applicant can call the County Human Resources Office at (352) 374-5219 to confirm that scores are on file. All scores are valid for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible, moderately complex office work involving the performance of a variety of clerical, secretarial and general office tasks and functions. An employee assigned to this classification is expected to independently perform tasks and functions which require the application of some independent judgement. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Prepares departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Answers telephones and responds with specific information to complaints, inquiries and requests from departmental and County staff and the general public. Organizes and maintains office/departmental accounts, records and statistical data. Receives, posts and distributes incoming office/departmental mail. Schedules appointments for superior; arranges travel schedule and travel reservations. Establishes and maintains filing systems; classifies and codes material for filing; locates and retrieves files and materials. Prepares office/departmental materials for storage. Serves as office/departmental receptionist as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Knowledge of established departmental standard operating procedures. Knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Knowledge of office filing and tracking systems. Skill in dealing with applicants, employees, and the general public. Ability to effectively plan and organize work. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed materials and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
MPN Diversity Recruiters
GA, AL, IL, MS, CA, TN, TX, VA ....
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Cloud Infrastructure Analyst.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL , preferably. Strongly qualified candidates in other client footprint states (CA, IL, MS, VA, TX, TN, etc.) may be considered.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
As a Cloud Infrastructure Analyst, this position will be responsible for advising, implementing, and maintaining cloud-based solutions for our organization. This analyst will work closely with other technical and business teams to understand their requirements, learn to understand our current infrastructure and work towards cloud-based solutions that align with our organizational goals across a multi-cloud environment.
The role will involve collaborating with other technical teams to develop cloud-based solutions, creating, and maintaining documentation, and working with vendors and partners to identify, implement, and maintain suitable solutions including lifecycle management and automation. They will also be responsible for identifying and addressing security risks and ensuring that our cloud infrastructure is scalable, reliable, and performant.
Position will require serving on an on-call rotation and will be a part of the company’s Insider Threat Program.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Key Responsibilities:
Design and develop cloud-based architectures that meet our technical and business requirements.
Work with other technical teams, business partners, and vendors to develop, implement, and maintain cloud solutions.
Develop and maintain cloud-based documentation, including architecture diagrams, policies and procedures, and training materials.
Support cloud-based networking, subnetting, firewalls, and routing in a multi-cloud to on-premise environment.
Identify and address security risks and ensure that our cloud infrastructure is secure.
Monitor, optimize, and automate cloud-based infrastructure for performance, best practices, and cost.
Work with other technical teams and partners to resolve issues and ensure that our cloud infrastructure is highly available and reliable.
Stay up-to-date with cloud-based technologies and apply those improvements to our infrastructure.
Collaborate with technical and business teams to ensure that our cloud-based solutions align with our organizational goals.
Assess impact and quantify risk to ensure appropriate business decisions are made.
Requirements:
Proven experience as a Cloud Engineer or similar roles working with Enterprise SaaS, PaaS, CaaS, and/or IaaS solutions strongly desired.
In-depth knowledge of cloud-based technologies and architectures preferred.
Experience with at least one major cloud platform; Microsoft Azure strongly preferred, Oracle OCI strongly desired, Google Cloud, and/or AWS acceptable.
Experience with major Azure services such as Azure Kubernetes Service (AKS), Databricks, and/or Data Factory desired.
Experience with major OCI services such as OCI (Oracle Cloud Infrastructure) IDCS (Oracle Identity Cloud Service) and/or OIC (Oracle Integration Cloud) preferred.
Experience with multi-cloud interlink tools like Azure ExpressRoute, Oracle FastConnect, and AT&T NetBond preferred.
Experience working with IP networking, subnetting, firewalls, and routing in a cloud environment strongly desired. Experience with Palo Alto firewalls preferred.
Experience working as a system administrator with Windows Server and Red Hat or Oracle Linux strongly desired.
Experience developing automation, IaC (Infrastructure as Code) and governance tools using common automation programming languages and tools such as C# .Net, Microsoft Powershell, Python, JavaScript, R, Ansible, Azure Resource Manager (ARM), JSON (Azure Policy) and/or Terraform preferred.
Experience with Enterprise level monitoring tools such as Microsoft Systems Center and Azure Monitor strongly preferred; experience with APM tools such as Dynatrace strongly desired.
Knowledgeable about Identity and Access Management technologies like Azure Active Directory, SAML, single sign on, digital certificates and encryption strongly preferred.
Experience with Enterprise level governance and processes including Azure Policy, DevOps, CI/CD methodologies, and project management preferred.
Experience with utility industry regulatory rules and regulations such as NERC CIP and Sarbanes-Oxley preferred.
Competencies:
Demonstrate Fortune 500 Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment required.
Ability to take ownership of work assignments, effectively organize workload and drive tasks to completion.
Ability to manage multiple priorities/details, meet schedules, and deliver on customer commitments.
High aptitude for technical concepts.
Attention to detail.
Ability to document processes and procedures and a general proficiency with written documentation.
Ability to work in a team environment.
Ability to provide and accept feedback.
Strong analytical and troubleshooting skills.
Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
Education
BS/BA preferred in Computer Science, Management Information Systems, Engineering, or other technology related field. Experience or cloud certificates can substitute for degree.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for in-scope technologies.
LOCATION: Birmingham, AL or Atlanta, GA are preferred. Must reside within Fortune 500 Company's territory (i.e., AL, CA, GA, IL, MS, VA, TN, TX ....).
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have a four-year degree, or higher, in one of the following fields?
MIS
Computer Science
Engineering
Other, related field
Other, unrelated field
Currently in pursuit of my degree
N/A
2) How many years of experience do you have in the IT field?
My experience is limited to coursework study
Less than 5 years
5 - 10 years
10 - 15 years
15+ years
N/A, I do not have this type of experience
3) How many years of experience do you have in direct technical support of Cloud services?
My experience is limited to coursework study
Less than 5 years
5 - 10 years
10 - 15 years
15+ years
N/A, I do not have this type of experience
4) What cloud environments have you supported (check all that apply)?
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Microsoft Azure
Oracle Cloud Infrastructure (OCI)
Hybrid
On Premise
Other
N/A
5) What cloud services have you supported (check all that apply)?
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
Containers as a Service (CaaS) or Containers On Premisie
N/A
6) Do you have working experience supporting one or more of the following Cloud/System tools (check all that apply):
Windows Server 2016 or higher
Red Hat Linux or Oracle Linux 8 or higher
Microsoft SQL Server and/or Oracle Database Server or Azure equivalents
Data Storage Tools
OpenShift
Azure AKS
Databricks
Azure Data Factory
Azure Virtual Desktop
Oracle Integration Cloud
Microsoft Systems Center
Azure Monitor
Dynatrace
WebSphere, Weblogic, or Tomcat
SSL Certificates
Azure AD/Entra
OCI IDCS
Active Directory
DNS, DHCP
7) Do you have working experience supporting one or more of the following Network tools (check all that apply):
Azure ExpressRoute
Oracle FastConnect
AT&T NetBond
Palo Alto Firewalls
F5 Load Balancer
Azure Load Balancer
Web Application Firewalls
Virtual Networks
Cisco Routers and/or Switches
8) Do you have more than 2 years programming experience in any of the following languages/scripts/automation tools (check all that apply):
Microsoft C# .Net
Microsoft Powershell
Python
R
JavaScript
Java
Ansible
Terraform
JSON
BICEP
ARM (Azure Resource Manager)
YAML
Other (List language on question 8)
N/A
9) Explain in detail your work experience in the areas above that you checked for questions 4 - 8
10) Why are you the best candidate for this position?
11) What are your base salary requirements? (list a range, if needed)
12) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Cloud Infrastructure Analyst.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL , preferably. Strongly qualified candidates in other client footprint states (CA, IL, MS, VA, TX, TN, etc.) may be considered.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
As a Cloud Infrastructure Analyst, this position will be responsible for advising, implementing, and maintaining cloud-based solutions for our organization. This analyst will work closely with other technical and business teams to understand their requirements, learn to understand our current infrastructure and work towards cloud-based solutions that align with our organizational goals across a multi-cloud environment.
The role will involve collaborating with other technical teams to develop cloud-based solutions, creating, and maintaining documentation, and working with vendors and partners to identify, implement, and maintain suitable solutions including lifecycle management and automation. They will also be responsible for identifying and addressing security risks and ensuring that our cloud infrastructure is scalable, reliable, and performant.
Position will require serving on an on-call rotation and will be a part of the company’s Insider Threat Program.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Key Responsibilities:
Design and develop cloud-based architectures that meet our technical and business requirements.
Work with other technical teams, business partners, and vendors to develop, implement, and maintain cloud solutions.
Develop and maintain cloud-based documentation, including architecture diagrams, policies and procedures, and training materials.
Support cloud-based networking, subnetting, firewalls, and routing in a multi-cloud to on-premise environment.
Identify and address security risks and ensure that our cloud infrastructure is secure.
Monitor, optimize, and automate cloud-based infrastructure for performance, best practices, and cost.
Work with other technical teams and partners to resolve issues and ensure that our cloud infrastructure is highly available and reliable.
Stay up-to-date with cloud-based technologies and apply those improvements to our infrastructure.
Collaborate with technical and business teams to ensure that our cloud-based solutions align with our organizational goals.
Assess impact and quantify risk to ensure appropriate business decisions are made.
Requirements:
Proven experience as a Cloud Engineer or similar roles working with Enterprise SaaS, PaaS, CaaS, and/or IaaS solutions strongly desired.
In-depth knowledge of cloud-based technologies and architectures preferred.
Experience with at least one major cloud platform; Microsoft Azure strongly preferred, Oracle OCI strongly desired, Google Cloud, and/or AWS acceptable.
Experience with major Azure services such as Azure Kubernetes Service (AKS), Databricks, and/or Data Factory desired.
Experience with major OCI services such as OCI (Oracle Cloud Infrastructure) IDCS (Oracle Identity Cloud Service) and/or OIC (Oracle Integration Cloud) preferred.
Experience with multi-cloud interlink tools like Azure ExpressRoute, Oracle FastConnect, and AT&T NetBond preferred.
Experience working with IP networking, subnetting, firewalls, and routing in a cloud environment strongly desired. Experience with Palo Alto firewalls preferred.
Experience working as a system administrator with Windows Server and Red Hat or Oracle Linux strongly desired.
Experience developing automation, IaC (Infrastructure as Code) and governance tools using common automation programming languages and tools such as C# .Net, Microsoft Powershell, Python, JavaScript, R, Ansible, Azure Resource Manager (ARM), JSON (Azure Policy) and/or Terraform preferred.
Experience with Enterprise level monitoring tools such as Microsoft Systems Center and Azure Monitor strongly preferred; experience with APM tools such as Dynatrace strongly desired.
Knowledgeable about Identity and Access Management technologies like Azure Active Directory, SAML, single sign on, digital certificates and encryption strongly preferred.
Experience with Enterprise level governance and processes including Azure Policy, DevOps, CI/CD methodologies, and project management preferred.
Experience with utility industry regulatory rules and regulations such as NERC CIP and Sarbanes-Oxley preferred.
Competencies:
Demonstrate Fortune 500 Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment required.
Ability to take ownership of work assignments, effectively organize workload and drive tasks to completion.
Ability to manage multiple priorities/details, meet schedules, and deliver on customer commitments.
High aptitude for technical concepts.
Attention to detail.
Ability to document processes and procedures and a general proficiency with written documentation.
Ability to work in a team environment.
Ability to provide and accept feedback.
Strong analytical and troubleshooting skills.
Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
Education
BS/BA preferred in Computer Science, Management Information Systems, Engineering, or other technology related field. Experience or cloud certificates can substitute for degree.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for in-scope technologies.
LOCATION: Birmingham, AL or Atlanta, GA are preferred. Must reside within Fortune 500 Company's territory (i.e., AL, CA, GA, IL, MS, VA, TN, TX ....).
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have a four-year degree, or higher, in one of the following fields?
MIS
Computer Science
Engineering
Other, related field
Other, unrelated field
Currently in pursuit of my degree
N/A
2) How many years of experience do you have in the IT field?
My experience is limited to coursework study
Less than 5 years
5 - 10 years
10 - 15 years
15+ years
N/A, I do not have this type of experience
3) How many years of experience do you have in direct technical support of Cloud services?
My experience is limited to coursework study
Less than 5 years
5 - 10 years
10 - 15 years
15+ years
N/A, I do not have this type of experience
4) What cloud environments have you supported (check all that apply)?
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Microsoft Azure
Oracle Cloud Infrastructure (OCI)
Hybrid
On Premise
Other
N/A
5) What cloud services have you supported (check all that apply)?
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
Containers as a Service (CaaS) or Containers On Premisie
N/A
6) Do you have working experience supporting one or more of the following Cloud/System tools (check all that apply):
Windows Server 2016 or higher
Red Hat Linux or Oracle Linux 8 or higher
Microsoft SQL Server and/or Oracle Database Server or Azure equivalents
Data Storage Tools
OpenShift
Azure AKS
Databricks
Azure Data Factory
Azure Virtual Desktop
Oracle Integration Cloud
Microsoft Systems Center
Azure Monitor
Dynatrace
WebSphere, Weblogic, or Tomcat
SSL Certificates
Azure AD/Entra
OCI IDCS
Active Directory
DNS, DHCP
7) Do you have working experience supporting one or more of the following Network tools (check all that apply):
Azure ExpressRoute
Oracle FastConnect
AT&T NetBond
Palo Alto Firewalls
F5 Load Balancer
Azure Load Balancer
Web Application Firewalls
Virtual Networks
Cisco Routers and/or Switches
8) Do you have more than 2 years programming experience in any of the following languages/scripts/automation tools (check all that apply):
Microsoft C# .Net
Microsoft Powershell
Python
R
JavaScript
Java
Ansible
Terraform
JSON
BICEP
ARM (Azure Resource Manager)
YAML
Other (List language on question 8)
N/A
9) Explain in detail your work experience in the areas above that you checked for questions 4 - 8
10) Why are you the best candidate for this position?
11) What are your base salary requirements? (list a range, if needed)
12) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Clackamas County
Oregon City, OR, United States
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f