University of California, Berkeley
Berkeley, CA, USA
Care Manager (9313C) University Health Services 54729 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, our https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/https://strategicplan.berkeley.edu
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with up to 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit https://hr.berkeley.edu/grow.
Departmental Overview
As a national collegiate leader, UC Berkeley's University Health Services (UHS) provides comprehensive medical, mental health, insurance and health promotion services to all Berkeley students, and a variety of health programs for faculty and staff. Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community. Learn more about us by visiting http://uhs.berkeley.edu.
Application Review Date
The First Review Date for this job is: 7/1/23
Responsibilities
PATIENT CARE
• Assists and supports Psychiatry team by providing case management of patients, especially those requiring coordination of care between multiple UHS services (e.g. Psychiatry and Primary Care) and/or external providers • Provides case management for Psychiatry patients not receiving such services from an involved counselor in CAPS, Social Services or Primary Care • Case management may include: regular phone or in-person patient visits, responding to patient-initiated contacts by phone or secure message, identification of patient-centered solutions to overcoming barriers to care, facilitation of internal and/or external referrals, health system navigation, completing requested or required documentation, advocacy and communication with campus or community partners, coordination of multidisciplinary case conferences as needed, tracking patients lost to follow-up • Works with patients to develop a patient-centered care plan, which may include employing various psychosocial and psychological techniques (e.g., behavioral activation, problem solving, goal setting, motivational interviewing and harm reduction techniques) • Documents patient progress, treatment recommendations, interventions and patient response in the EHR and other required systems so as to facilitate the sharing of information with other involved providers and coordination of care • Tracks patients who have not followed-up with treatment recommendations and works with Psychiatry providers and patients to determine the need for follow-up and barriers to treatment adherence • Participates in weekly Psychiatry Team Meetings • Assists patients and Psychiatry team in supporting psychotropic medication management as prescribed by Psychiatry providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment • May track patient symptoms, side effects, laboratory results, procedure results, and/or consultation results • Participates in regularly scheduled caseload consultation with the Chief of Psychiatry • If the patient is not participating in treatment, the Psychiatry Care Manager works with the patient and other clinical staff to identify and address the barriers to treatment adherence • For patients without current mental health support, provides support for patients awaiting initial Psychiatry appointment and communicates acute issues to Psychiatry provider • Works with any involved counselor to follow up with at-risk patients who miss initial Psychiatry evaluations
COLLABORATION
• Works directly with all clinic providers, support staff, other professionals and supervisors to ensure that the patient is receiving all applicable integrated health services aimed at improving the patient's physical and mental health • Supports colleagues by offering and accepting assistance, sharing information, and utilizing resources effectively • Participates in regularly scheduled and clinically indicated ad hoc consultation meetings with colleagues to discuss relevant aspects of patient care and help to ensure positive patient outcomes • Works with providers referring patients to the Psychiatry service to ensure appropriate and streamlined access to care • Participates in a care management team
COMMUNICATION
• Demonstrates an active investment in organizational and unit goals to improve customer service • Promotes the development of collaborative relationships with peers and other health professionals by articulating practice issues and communicating through appropriate organizational channels • Assumes responsibility for obtaining and sharing relevant information to enhance teamwork and the delivery of quality patient care including collaboration in the preparation of patient education materials • Participates in staff meetings • Demonstrates concern, courtesy and empathy for the patient • Assesses learning needs and utilizes principles of teaching and learning in the education of patients and colleagues • Handles conflict situations appropriately and works towards resolution • Implements University and UHS policies and procedures to assure a consistently high level of patient care, safety and customer service • Uses shared decision-making techniques to work proactively with the patient around the care plan and communicates plan to the care team • Assists with monitoring and tracking patients as they navigate services within University Health Services and referrals to off-campus treatment • Routinely conveys information from contacts with the patient to the appropriate care providers through the Electronic Health Records system
CARE MANAGEMENT DEVELOPMENT
• Identifies improvements to systems, practices, and procedures and advocates recommendations to leadership • Works with Psychiatry team and leadership to develop protocols aimed at improving care delivery for at-risk patients and support Psychiatry providers using such protocols • Develops, maintains, and shares internal UHS, campus, and community resources as appropriate with patients and staff to promote efficient quality care • Assists in developing a care management team for student mental health
ORGANIZATIONAL RESPONSIBILITIES
• Adheres to principles of quality, customer oriented standards • Demonstrates professionalism, courtesy, and sensitivity in all interactions with patients and staff • When assigned, actively participates on UHS committees and/or the development of new programs/ideas • Documents and refers administrative inquiries, patient complaints/concerns to appropriate supervisors • Is knowledgeable of patient rights and responsibilities, rules of confidentiality and patient privacy • Readily accepts additional responsibility including assisting with the evaluation of unit operation/efficiency • Maintains patient records appropriately including confidentiality and completeness of notes. This includes written and electronic records • Is knowledgeable of UHS and campus departments, services, locations • Is knowledgeable of operational, administrative, business, and personnel policies • Works collaboratively with University Health Services staff • Demonstrates flexibility and adaptability as health care practices and related technology change
Other duties as assigned
Required Qualifications
Education:
• Masters in Social Work, Marriage and Family Therapy, or Counseling
Licenses/Certifications:
• Current California state license (LCSW or MFT) or ability to obtain a California license by position start date
Knowledge, Skills & Abilities:
• Experience in the assessment of and ability to work with high risk populations, including severe and complex mental health concerns • Advanced intervention skills, including case management and evidence-based psychosocial and psychotherapeutic approaches • Working knowledge of college developmental and mental health issues including dual diagnoses • Experience working with and commitment to addressing the needs of multicultural and marginalized populations • Effective verbal and presentation skills, computer literacy • Working knowledge of applicable laws and standards of professional conduct • Expertise working in a collaborative manner with diverse patient groups, medical and mental health staff, and campus and community partners • Effective skills in communication, coordination and consultation
Preferred Qualifications
• At least 3 years post-licensure • Experience working with multicultural and marginalized college student populations in university counseling • Working knowledge of electronic health records • Interest in continuing development of this new role
Salary & Benefits
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
• The budgeted salary or hourly range that the University reasonably expects to pay for this position is (Step 1) $84,472.20 - (Step 11) 102,990.92. • This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. This position is exempt and paid monthly. • This position is primarily an on-site role with possibility for some remote work (up to 40%). • For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html website.
How to Apply
To apply, please submit your resume and cover letter.
Other Information
• Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies. • This position is governed by the terms and conditions in the agreement for the Health Care Professionals Unit (HX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/hx/index.html.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster poster.
For the complete University of California nondiscrimination and affirmative action policy, please see the University of California http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct policy.
To apply, visit https://apptrkr.com/4345097
Full Time
Care Manager (9313C) University Health Services 54729 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, our https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/https://strategicplan.berkeley.edu
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with up to 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit https://hr.berkeley.edu/grow.
Departmental Overview
As a national collegiate leader, UC Berkeley's University Health Services (UHS) provides comprehensive medical, mental health, insurance and health promotion services to all Berkeley students, and a variety of health programs for faculty and staff. Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community. Learn more about us by visiting http://uhs.berkeley.edu.
Application Review Date
The First Review Date for this job is: 7/1/23
Responsibilities
PATIENT CARE
• Assists and supports Psychiatry team by providing case management of patients, especially those requiring coordination of care between multiple UHS services (e.g. Psychiatry and Primary Care) and/or external providers • Provides case management for Psychiatry patients not receiving such services from an involved counselor in CAPS, Social Services or Primary Care • Case management may include: regular phone or in-person patient visits, responding to patient-initiated contacts by phone or secure message, identification of patient-centered solutions to overcoming barriers to care, facilitation of internal and/or external referrals, health system navigation, completing requested or required documentation, advocacy and communication with campus or community partners, coordination of multidisciplinary case conferences as needed, tracking patients lost to follow-up • Works with patients to develop a patient-centered care plan, which may include employing various psychosocial and psychological techniques (e.g., behavioral activation, problem solving, goal setting, motivational interviewing and harm reduction techniques) • Documents patient progress, treatment recommendations, interventions and patient response in the EHR and other required systems so as to facilitate the sharing of information with other involved providers and coordination of care • Tracks patients who have not followed-up with treatment recommendations and works with Psychiatry providers and patients to determine the need for follow-up and barriers to treatment adherence • Participates in weekly Psychiatry Team Meetings • Assists patients and Psychiatry team in supporting psychotropic medication management as prescribed by Psychiatry providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment • May track patient symptoms, side effects, laboratory results, procedure results, and/or consultation results • Participates in regularly scheduled caseload consultation with the Chief of Psychiatry • If the patient is not participating in treatment, the Psychiatry Care Manager works with the patient and other clinical staff to identify and address the barriers to treatment adherence • For patients without current mental health support, provides support for patients awaiting initial Psychiatry appointment and communicates acute issues to Psychiatry provider • Works with any involved counselor to follow up with at-risk patients who miss initial Psychiatry evaluations
COLLABORATION
• Works directly with all clinic providers, support staff, other professionals and supervisors to ensure that the patient is receiving all applicable integrated health services aimed at improving the patient's physical and mental health • Supports colleagues by offering and accepting assistance, sharing information, and utilizing resources effectively • Participates in regularly scheduled and clinically indicated ad hoc consultation meetings with colleagues to discuss relevant aspects of patient care and help to ensure positive patient outcomes • Works with providers referring patients to the Psychiatry service to ensure appropriate and streamlined access to care • Participates in a care management team
COMMUNICATION
• Demonstrates an active investment in organizational and unit goals to improve customer service • Promotes the development of collaborative relationships with peers and other health professionals by articulating practice issues and communicating through appropriate organizational channels • Assumes responsibility for obtaining and sharing relevant information to enhance teamwork and the delivery of quality patient care including collaboration in the preparation of patient education materials • Participates in staff meetings • Demonstrates concern, courtesy and empathy for the patient • Assesses learning needs and utilizes principles of teaching and learning in the education of patients and colleagues • Handles conflict situations appropriately and works towards resolution • Implements University and UHS policies and procedures to assure a consistently high level of patient care, safety and customer service • Uses shared decision-making techniques to work proactively with the patient around the care plan and communicates plan to the care team • Assists with monitoring and tracking patients as they navigate services within University Health Services and referrals to off-campus treatment • Routinely conveys information from contacts with the patient to the appropriate care providers through the Electronic Health Records system
CARE MANAGEMENT DEVELOPMENT
• Identifies improvements to systems, practices, and procedures and advocates recommendations to leadership • Works with Psychiatry team and leadership to develop protocols aimed at improving care delivery for at-risk patients and support Psychiatry providers using such protocols • Develops, maintains, and shares internal UHS, campus, and community resources as appropriate with patients and staff to promote efficient quality care • Assists in developing a care management team for student mental health
ORGANIZATIONAL RESPONSIBILITIES
• Adheres to principles of quality, customer oriented standards • Demonstrates professionalism, courtesy, and sensitivity in all interactions with patients and staff • When assigned, actively participates on UHS committees and/or the development of new programs/ideas • Documents and refers administrative inquiries, patient complaints/concerns to appropriate supervisors • Is knowledgeable of patient rights and responsibilities, rules of confidentiality and patient privacy • Readily accepts additional responsibility including assisting with the evaluation of unit operation/efficiency • Maintains patient records appropriately including confidentiality and completeness of notes. This includes written and electronic records • Is knowledgeable of UHS and campus departments, services, locations • Is knowledgeable of operational, administrative, business, and personnel policies • Works collaboratively with University Health Services staff • Demonstrates flexibility and adaptability as health care practices and related technology change
Other duties as assigned
Required Qualifications
Education:
• Masters in Social Work, Marriage and Family Therapy, or Counseling
Licenses/Certifications:
• Current California state license (LCSW or MFT) or ability to obtain a California license by position start date
Knowledge, Skills & Abilities:
• Experience in the assessment of and ability to work with high risk populations, including severe and complex mental health concerns • Advanced intervention skills, including case management and evidence-based psychosocial and psychotherapeutic approaches • Working knowledge of college developmental and mental health issues including dual diagnoses • Experience working with and commitment to addressing the needs of multicultural and marginalized populations • Effective verbal and presentation skills, computer literacy • Working knowledge of applicable laws and standards of professional conduct • Expertise working in a collaborative manner with diverse patient groups, medical and mental health staff, and campus and community partners • Effective skills in communication, coordination and consultation
Preferred Qualifications
• At least 3 years post-licensure • Experience working with multicultural and marginalized college student populations in university counseling • Working knowledge of electronic health records • Interest in continuing development of this new role
Salary & Benefits
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
• The budgeted salary or hourly range that the University reasonably expects to pay for this position is (Step 1) $84,472.20 - (Step 11) 102,990.92. • This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. This position is exempt and paid monthly. • This position is primarily an on-site role with possibility for some remote work (up to 40%). • For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html website.
How to Apply
To apply, please submit your resume and cover letter.
Other Information
• Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies. • This position is governed by the terms and conditions in the agreement for the Health Care Professionals Unit (HX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/hx/index.html.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster poster.
For the complete University of California nondiscrimination and affirmative action policy, please see the University of California http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct policy.
To apply, visit https://apptrkr.com/4345097
University of Maryland
College Park, MD, USA
Coordinator for Graduate Admissions and Recruitment
Position Summary/Purpose of Position The Coordinator for Graduate Admissions and Recruitment, reporting to the Assistant Director for Admissions and Recruitment for Maryland Applied Graduate Engineering (MAGE), in the A. James Clark School of Engineering, University of Maryland. This position is responsible for managing student recruitment and admissions from inquiry through first time enrollment for MAGE, including performance of preliminary admissions duties for the application review process. Currently, the Coordinator manages over 1800 inquiries including more than 1000 applications per year. This position also serves as a per-admission counselor to prospective students comprised of industry professionals, international applicants, and current UMD undergraduates. In addition, the Coordinator is responsible for the planning, implementation, and management of admissions efforts and events to increase targeted student recruitment and enrollment. This position represents MAGE programs at various regional and national conferences, open houses and recruitment efforts to enhance prospective student outreach and drive interest and engagement.
The A. James Clark School of Engineering at the University of Maryland serves as the catalyst for high-quality research, innovation, and learning, delivering on a promise that all graduates will leave ready to impact the Grand Challenges (e.g., energy, environment, security, and human health) of the 21st century. The Clark School is dedicated to leading and transforming the engineering discipline and profession, to accelerating entrepreneurship, and to transforming research and learning activities into new innovations that benefit millions.
Minimum Qualifications
Education: A Bachelor’s degree
Experience: 1-3 years of related experience, including a minimum of one year assisting in the admissions process.
Knowledge, Skills, and Abilities Must possess a solid understanding of recruitment strategies, admissions processes and program details. Excellent interpersonal and communication skills, written and verbal including a customer service orientation and the ability to interact with a wide variety of individuals. Must have strong analytical, research, and technical skills to evaluate data in planning and decision making. Ability to travel nationally, and occasionally internationally.
Preferences Prior experience with student information systems and/or other tools such as Salesforce and SIS. Working knowledge and hands on experience using a Customer Relationship Management (CRM) system and understanding of a prospect management system. Working knowledge of international and domestic student admissions requirements.
Additional Certifications Must have a valid driver’s license, which must be verified prior to any official offer of employment.
Additional Information Hiring range is $65,000 to $67,000 annually
For more information, and to apply, visit: https://apptrkr.com/4469371
Full Time
Coordinator for Graduate Admissions and Recruitment
Position Summary/Purpose of Position The Coordinator for Graduate Admissions and Recruitment, reporting to the Assistant Director for Admissions and Recruitment for Maryland Applied Graduate Engineering (MAGE), in the A. James Clark School of Engineering, University of Maryland. This position is responsible for managing student recruitment and admissions from inquiry through first time enrollment for MAGE, including performance of preliminary admissions duties for the application review process. Currently, the Coordinator manages over 1800 inquiries including more than 1000 applications per year. This position also serves as a per-admission counselor to prospective students comprised of industry professionals, international applicants, and current UMD undergraduates. In addition, the Coordinator is responsible for the planning, implementation, and management of admissions efforts and events to increase targeted student recruitment and enrollment. This position represents MAGE programs at various regional and national conferences, open houses and recruitment efforts to enhance prospective student outreach and drive interest and engagement.
The A. James Clark School of Engineering at the University of Maryland serves as the catalyst for high-quality research, innovation, and learning, delivering on a promise that all graduates will leave ready to impact the Grand Challenges (e.g., energy, environment, security, and human health) of the 21st century. The Clark School is dedicated to leading and transforming the engineering discipline and profession, to accelerating entrepreneurship, and to transforming research and learning activities into new innovations that benefit millions.
Minimum Qualifications
Education: A Bachelor’s degree
Experience: 1-3 years of related experience, including a minimum of one year assisting in the admissions process.
Knowledge, Skills, and Abilities Must possess a solid understanding of recruitment strategies, admissions processes and program details. Excellent interpersonal and communication skills, written and verbal including a customer service orientation and the ability to interact with a wide variety of individuals. Must have strong analytical, research, and technical skills to evaluate data in planning and decision making. Ability to travel nationally, and occasionally internationally.
Preferences Prior experience with student information systems and/or other tools such as Salesforce and SIS. Working knowledge and hands on experience using a Customer Relationship Management (CRM) system and understanding of a prospect management system. Working knowledge of international and domestic student admissions requirements.
Additional Certifications Must have a valid driver’s license, which must be verified prior to any official offer of employment.
Additional Information Hiring range is $65,000 to $67,000 annually
For more information, and to apply, visit: https://apptrkr.com/4469371
Clackamas County
Oregon City, OR, United States
Eviction Prevention Mediator 1 Job ID: 107128 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on August 14, 2023. PAY AND BENEFITS Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Children, Family and Community Connection, a division of Health, Housing and Human Services is seeking an Eviction Prevention Mediator 1. If selected for this position, you will play a critical role in providing equity-informed mediation services in eviction prevention cases, ensuring quality data collection and reporting for the grant, collaborating with local and statewide partners, and working collaboratively with other department staff. You will direct the work of contracted mediators and manage their contracts. You will also have an opportunity to participate in consensus decision making and ongoing communication as a member of our team. Required Minimum Qualifications/ Transferrable Skills:* A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Minimum Qualifications and Training Requirements for Mediators in Community Dispute Resolution Programs as outlined in the University of Oregon Policy 1.03.02 (Q) Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset customers Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Independent decision-making and problem solving skills Commitment to diversity, equity and inclusion, and the ability to work well with diverse groups of individuals Strong active/reflective listening skills Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least one (1) year of regular practice as a mediator (Please Note: Regular practice is defined as at least bi-weekly mediation experience .) Bilingual English/Spanish skills (Please Note: Bilingual skills may be used sporadically throughout the course of employment and will be compensated at an additional 5% of base hourly rate for actual time performing bilingual duties) Experience with data collection and management software Community Mediation case development experience Volunteer and/or program coordination experience Landlord/Tenant mediation experience Qualified as a “General Civil Mediation Supervisor” under Oregon Uniform Trial Court Rules 12.060 *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Provides direct services, including mediation, facilitation, relationship coaching, and other dispute resolution services to parties involving a variety of matters; conducts intake services; documents case information; prepares letters, memos and written agreements for the disputing parties. 2. Coordinates other services and trainings and supervises staff and volunteers who provide these services; administers assessment tools, makes recommendations to the court. 3. Performs case management duties related to clients; refers callers to other community services; collaborates with collaborative agencies regarding joint client services. 4. Provides experiential education and coaching services to a variety of interested parties, including schools and organizations; develops, reviews and updates skill development curricula as necessary. 5. Leads the work of program staff along with temporary, contracted, and volunteer or intern mediators and trainers; prioritizes and assigns cases to staff or volunteer mediators where appropriate; coordinates staff work plans and schedules to accomplish program goals; monitors and leads the work of staff performing mediation case activity; monitors and leads the work of staff performing training services. 6. Assists in coordinating community outreach and public relations activities; develops promotional program; promotes mediation and conflict resolution services by attending meetings and presenting information to community groups, schools, public and private agencies; participates in local mediation related events. 7. Assists with grant writing and budgeting; performs grant administration and financial reporting; monitors expenses and revenue reports; makes recommendations related to grant management. 8. Develops and maintains record keeping consistent with office procedures and systems; creates and maintains complete and accurate files, manages mailing lists; prepares reports. 9. Monitors and evaluates program effectiveness and recommends program changes. 10. Participates in continuing education trainings; prepares and conducts continuing education trainings and psycho-educational workshops for peers and community members. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Alternative dispute resolution principles and applications in various areas which may include: mediation ethics, family, community based, or victim offender mediation services; small claims, foreclosure, and workplace mediation; program and case management methods and techniques. Working knowledge of: Principles and techniques of lead work; principles and techniques of mediation; group and family dynamics; interviewing techniques; contraindications to alternative dispute resolution such as psychopathology; principles and practices of public relations; restorative justice principles and practices; evaluation methods and research procedures; report preparation; available social service and community resources; laws, procedures and techniques specific to assigned cases, such as: juvenile justice, foreclosure, small claims, probate. Skill to: Mediate, facilitate, and/or coach between diverse individuals experiencing conflict within families, individuals, neighbors, and organizations; intervene effectively in stressful conflict and occasional hostile situations; assess and evaluate conflicts and determine appropriate courses of action; maintain client confidentiality; coordinate, train and supervise the work of adult and teen mediation volunteers, interns, contractors, and other staff; maintain accurate and complete electronic records; effectively organize work; communicate effectively, both orally and in writing; relate to a wide variety of people; prepare and present effective written and statistical reports, promotional materials and media releases; research and prepare grants for funds; operate computer software and other office equipment; prepare and deliver oral presentations; establish and maintain effective working relationships with co-workers, clients, judges, attorneys, community, private and governmental agencies, County employees and the public; work as a team member. WORK SCHEDULE This position is flexible to work full time at 37.5 or 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for full telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. Telework locations must be located in Oregon. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420 000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of children, youth and families in Clackamas. These include workforce development, business productivity, weatherization, the Early Learning Hub, Parenting Hub, substance abuse prevention and family violence prevention and services. Learn more about Clackamas County Children, Family and Community Connections Division (CFCC) APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107128&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-9640a58a356c9741bdfef83499c87736
Full Time
Eviction Prevention Mediator 1 Job ID: 107128 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on August 14, 2023. PAY AND BENEFITS Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Children, Family and Community Connection, a division of Health, Housing and Human Services is seeking an Eviction Prevention Mediator 1. If selected for this position, you will play a critical role in providing equity-informed mediation services in eviction prevention cases, ensuring quality data collection and reporting for the grant, collaborating with local and statewide partners, and working collaboratively with other department staff. You will direct the work of contracted mediators and manage their contracts. You will also have an opportunity to participate in consensus decision making and ongoing communication as a member of our team. Required Minimum Qualifications/ Transferrable Skills:* A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Minimum Qualifications and Training Requirements for Mediators in Community Dispute Resolution Programs as outlined in the University of Oregon Policy 1.03.02 (Q) Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset customers Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Independent decision-making and problem solving skills Commitment to diversity, equity and inclusion, and the ability to work well with diverse groups of individuals Strong active/reflective listening skills Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least one (1) year of regular practice as a mediator (Please Note: Regular practice is defined as at least bi-weekly mediation experience .) Bilingual English/Spanish skills (Please Note: Bilingual skills may be used sporadically throughout the course of employment and will be compensated at an additional 5% of base hourly rate for actual time performing bilingual duties) Experience with data collection and management software Community Mediation case development experience Volunteer and/or program coordination experience Landlord/Tenant mediation experience Qualified as a “General Civil Mediation Supervisor” under Oregon Uniform Trial Court Rules 12.060 *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Provides direct services, including mediation, facilitation, relationship coaching, and other dispute resolution services to parties involving a variety of matters; conducts intake services; documents case information; prepares letters, memos and written agreements for the disputing parties. 2. Coordinates other services and trainings and supervises staff and volunteers who provide these services; administers assessment tools, makes recommendations to the court. 3. Performs case management duties related to clients; refers callers to other community services; collaborates with collaborative agencies regarding joint client services. 4. Provides experiential education and coaching services to a variety of interested parties, including schools and organizations; develops, reviews and updates skill development curricula as necessary. 5. Leads the work of program staff along with temporary, contracted, and volunteer or intern mediators and trainers; prioritizes and assigns cases to staff or volunteer mediators where appropriate; coordinates staff work plans and schedules to accomplish program goals; monitors and leads the work of staff performing mediation case activity; monitors and leads the work of staff performing training services. 6. Assists in coordinating community outreach and public relations activities; develops promotional program; promotes mediation and conflict resolution services by attending meetings and presenting information to community groups, schools, public and private agencies; participates in local mediation related events. 7. Assists with grant writing and budgeting; performs grant administration and financial reporting; monitors expenses and revenue reports; makes recommendations related to grant management. 8. Develops and maintains record keeping consistent with office procedures and systems; creates and maintains complete and accurate files, manages mailing lists; prepares reports. 9. Monitors and evaluates program effectiveness and recommends program changes. 10. Participates in continuing education trainings; prepares and conducts continuing education trainings and psycho-educational workshops for peers and community members. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Alternative dispute resolution principles and applications in various areas which may include: mediation ethics, family, community based, or victim offender mediation services; small claims, foreclosure, and workplace mediation; program and case management methods and techniques. Working knowledge of: Principles and techniques of lead work; principles and techniques of mediation; group and family dynamics; interviewing techniques; contraindications to alternative dispute resolution such as psychopathology; principles and practices of public relations; restorative justice principles and practices; evaluation methods and research procedures; report preparation; available social service and community resources; laws, procedures and techniques specific to assigned cases, such as: juvenile justice, foreclosure, small claims, probate. Skill to: Mediate, facilitate, and/or coach between diverse individuals experiencing conflict within families, individuals, neighbors, and organizations; intervene effectively in stressful conflict and occasional hostile situations; assess and evaluate conflicts and determine appropriate courses of action; maintain client confidentiality; coordinate, train and supervise the work of adult and teen mediation volunteers, interns, contractors, and other staff; maintain accurate and complete electronic records; effectively organize work; communicate effectively, both orally and in writing; relate to a wide variety of people; prepare and present effective written and statistical reports, promotional materials and media releases; research and prepare grants for funds; operate computer software and other office equipment; prepare and deliver oral presentations; establish and maintain effective working relationships with co-workers, clients, judges, attorneys, community, private and governmental agencies, County employees and the public; work as a team member. WORK SCHEDULE This position is flexible to work full time at 37.5 or 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for full telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. Telework locations must be located in Oregon. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420 000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of children, youth and families in Clackamas. These include workforce development, business productivity, weatherization, the Early Learning Hub, Parenting Hub, substance abuse prevention and family violence prevention and services. Learn more about Clackamas County Children, Family and Community Connections Division (CFCC) APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107128&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-9640a58a356c9741bdfef83499c87736
Clackamas County
Oregon City, OR, United States
Courier (Multiple Openings) Job ID: 107123 Location: Finance Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 16, 2023. PAY AND BENEFITS Annual Pay Range: $39,631.70 - $49,794.74 Hourly Pay Range: $19.053703 - $23.939781 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Department of Finance is seeking to fill two Courier positions to deliver mail and materials to county departments. Working within an established time schedule, the selected candidate will operate mail processing equipment and perform related clerical work within the mailroom. The Courier frequently transports confidential and sensitive items. Competitive applicants will demonstrate strong organizational skills and attention to detail, be customer service oriented, possess the ability to handle confidential materials, and safely and skillfully operate a van-type vehicle. Required Minimum Qualifications/ Transferrable Skills:* The ability to perform the essential functions of the job which include strenuous physical labor, exposure to adverse weather conditions and hazardous locations. Skill to operate assigned motor vehicles in a safe and efficient manner Ability to read and interpret street maps Ability to understand and follow written and oral instructions Communicate effectively, both orally and in writing Ability to establish and maintain effective working relationships with county employees, other agencies, and the public Must pass a criminal history check which may include national or state fingerprint records check Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working as a Courier driver At least one year of experience driving a car or van type vehicle At least one year experience driving a van-type vehicle with sensitive, confidential or fragile items Experience delivering mail for an organization with several separate building locations Experience working with confidential information Experience working on mail processing equipment Experience sorting mail for a large organization At least two years of experience working in a position that required good organizational skills At least two years of experience working with detailed information and keeping track of it on a daily basis At least two years of customer service experience At least three years of experience working with the alphabet and numbers on a daily basis Experience doing data entry in a computerized system *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manually and/or electronically gathers, sorts, processes and delivers mail, library books and materials, goods and supplies to County departments within an established time schedule; transports sensitive items such as police and mental health case records, public health patient specimens, deeds and other legal documents, payroll and other checks and library materials; may perform routine maintenance and troubleshooting on sorting and processing machines. May operate a van-type or similar motor vehicle under a wide variety of traffic and weather conditions between County buildings and other public facilities; cleans and fuels assigned vehicle as needed; arranges for regular maintenance with county Motor Pool. Responds to inquiries from county staff regarding Courier functions and schedule; locate Occasionally provide back up support and or short-term lobby desk coverage duties, which includes: receiving telephone calls or assisting visitors; meet and greet the general public and county employees; directs individuals to appropriate staff, county services, and local, state, and federal agencies; screen visitors and identify service animals or other possible safety and accommodation needs. Occasional back up support or short-term coverage of the Facilities warehouse. This work includes: the staging, shipping, and receiving of materials and supplies; general organization of pallets and pallet racking; basic inventory tracking and management; and general housekeeping. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Designated route, including County departments, cities, streets, roads, and highways; location of City, County, State and Federal office buildings; general office practices and procedures; customer service techniques; United States Postal Service and commercial shipping regulations and requirements. Skill to: Operate assigned motor vehicle in a safe and efficient manner; read and interpret street maps; understand and follow written and oral instructions; work independently; establish and maintain effective working relationships with County employees, other agencies and the public; communicate effectively, both orally and in writing. WORKING CONDITIONS Duties driving a motor vehicle may involve exposure to adverse weather conditions and traffic hazards. Duties require frequent grasping, stepping up and down, twisting, the ability to lift up to 50 pounds, carry, push 75 pounds, and pull 100 pounds. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Department of Finance centers its mission on the values of accountability, customer service and integrity. Our team serves the public and internal customers by providing timely and accurate fiscal information, evaluating financial alternatives and coordinating among departments to meet the county's public service goals. We also manage the acquisition of county goods and services, and we maintain sound, healthy and accessible county buildings and other facilities, protecting the county's investment in our public spaces. The Finance Division provides accounts payable and accounts receivable, budget support, grants management, payroll services, and procurement and contract services to County departments and agencies. The Facilities Management Division provides accessible public buildings, maintains a healthful working environment in County facilities, and protect the County's investment in buildings and property. Learn more about Clackamas County Finance APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107123&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-520f1c7ea2fc0e429515ff4f74cf939c
Full Time
Courier (Multiple Openings) Job ID: 107123 Location: Finance Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 16, 2023. PAY AND BENEFITS Annual Pay Range: $39,631.70 - $49,794.74 Hourly Pay Range: $19.053703 - $23.939781 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Department of Finance is seeking to fill two Courier positions to deliver mail and materials to county departments. Working within an established time schedule, the selected candidate will operate mail processing equipment and perform related clerical work within the mailroom. The Courier frequently transports confidential and sensitive items. Competitive applicants will demonstrate strong organizational skills and attention to detail, be customer service oriented, possess the ability to handle confidential materials, and safely and skillfully operate a van-type vehicle. Required Minimum Qualifications/ Transferrable Skills:* The ability to perform the essential functions of the job which include strenuous physical labor, exposure to adverse weather conditions and hazardous locations. Skill to operate assigned motor vehicles in a safe and efficient manner Ability to read and interpret street maps Ability to understand and follow written and oral instructions Communicate effectively, both orally and in writing Ability to establish and maintain effective working relationships with county employees, other agencies, and the public Must pass a criminal history check which may include national or state fingerprint records check Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working as a Courier driver At least one year of experience driving a car or van type vehicle At least one year experience driving a van-type vehicle with sensitive, confidential or fragile items Experience delivering mail for an organization with several separate building locations Experience working with confidential information Experience working on mail processing equipment Experience sorting mail for a large organization At least two years of experience working in a position that required good organizational skills At least two years of experience working with detailed information and keeping track of it on a daily basis At least two years of customer service experience At least three years of experience working with the alphabet and numbers on a daily basis Experience doing data entry in a computerized system *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manually and/or electronically gathers, sorts, processes and delivers mail, library books and materials, goods and supplies to County departments within an established time schedule; transports sensitive items such as police and mental health case records, public health patient specimens, deeds and other legal documents, payroll and other checks and library materials; may perform routine maintenance and troubleshooting on sorting and processing machines. May operate a van-type or similar motor vehicle under a wide variety of traffic and weather conditions between County buildings and other public facilities; cleans and fuels assigned vehicle as needed; arranges for regular maintenance with county Motor Pool. Responds to inquiries from county staff regarding Courier functions and schedule; locate Occasionally provide back up support and or short-term lobby desk coverage duties, which includes: receiving telephone calls or assisting visitors; meet and greet the general public and county employees; directs individuals to appropriate staff, county services, and local, state, and federal agencies; screen visitors and identify service animals or other possible safety and accommodation needs. Occasional back up support or short-term coverage of the Facilities warehouse. This work includes: the staging, shipping, and receiving of materials and supplies; general organization of pallets and pallet racking; basic inventory tracking and management; and general housekeeping. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Designated route, including County departments, cities, streets, roads, and highways; location of City, County, State and Federal office buildings; general office practices and procedures; customer service techniques; United States Postal Service and commercial shipping regulations and requirements. Skill to: Operate assigned motor vehicle in a safe and efficient manner; read and interpret street maps; understand and follow written and oral instructions; work independently; establish and maintain effective working relationships with County employees, other agencies and the public; communicate effectively, both orally and in writing. WORKING CONDITIONS Duties driving a motor vehicle may involve exposure to adverse weather conditions and traffic hazards. Duties require frequent grasping, stepping up and down, twisting, the ability to lift up to 50 pounds, carry, push 75 pounds, and pull 100 pounds. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Department of Finance centers its mission on the values of accountability, customer service and integrity. Our team serves the public and internal customers by providing timely and accurate fiscal information, evaluating financial alternatives and coordinating among departments to meet the county's public service goals. We also manage the acquisition of county goods and services, and we maintain sound, healthy and accessible county buildings and other facilities, protecting the county's investment in our public spaces. The Finance Division provides accounts payable and accounts receivable, budget support, grants management, payroll services, and procurement and contract services to County departments and agencies. The Facilities Management Division provides accessible public buildings, maintains a healthful working environment in County facilities, and protect the County's investment in buildings and property. Learn more about Clackamas County Finance APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107123&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-520f1c7ea2fc0e429515ff4f74cf939c