Federal Deposit Insurance Corporation (FDIC)
Washington, D.C., USA
Summary
This position is located in the Division of Information Technology, Chief Information Officer Organization (CIOO), Office of Deputy CIOO Technology, FDITECH of the Federal Deposit Insurance Corporation and provides information technology leadership and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
Help
Duties
Applies Enterprise Architecture (EA) tools, architecture strategy, business capability mapping developing and refining the target architecture consistent with corporate strategy and the overall IT vision.
Provides design assistance, architecture guidance, and technology evaluation on multiple and varied IT projects, including documentation, consultative interactions, and participation in review groups and transition efforts into ongoing operations.
Stays abreast of current and emerging technologies related to development and design of business processes and applications in support of the corporation while preparing technical evaluations to ensure efficient and effective business and application architecture services for all IT systems in light of the corporation's strategic objectives and goals.
Acts as technical monitor for FDITECH operational contract. Manages assigned projects and acts as the lead enterprise architect on large, complex information technology projects with corporate-wide scope and impact.
Provides advice and consultative services to ensure alignment and compliance with the FDIC's Enterprise Architecture, prepares and present briefings on complex, and sometimes-controversial technology issues; communicates technical requirements to both technical and non-technical personnel including senior management officials.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service. Specialized Experience is defined as experience providing in-depth enterprise architecture analysis of technical architecture and information management standards encompassing hardware, software design, programming (coding), and testing. This includes architecture analysis of data structures, interfaces, protocols, practices, technology advances, user needs, networking topologies, and cloud services (IaaS, SaaS, PaaS, etc.).
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.In addition to the competencies listed above, applicants must meet the specialized experience for this position.Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here .Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Full Time
Summary
This position is located in the Division of Information Technology, Chief Information Officer Organization (CIOO), Office of Deputy CIOO Technology, FDITECH of the Federal Deposit Insurance Corporation and provides information technology leadership and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
Help
Duties
Applies Enterprise Architecture (EA) tools, architecture strategy, business capability mapping developing and refining the target architecture consistent with corporate strategy and the overall IT vision.
Provides design assistance, architecture guidance, and technology evaluation on multiple and varied IT projects, including documentation, consultative interactions, and participation in review groups and transition efforts into ongoing operations.
Stays abreast of current and emerging technologies related to development and design of business processes and applications in support of the corporation while preparing technical evaluations to ensure efficient and effective business and application architecture services for all IT systems in light of the corporation's strategic objectives and goals.
Acts as technical monitor for FDITECH operational contract. Manages assigned projects and acts as the lead enterprise architect on large, complex information technology projects with corporate-wide scope and impact.
Provides advice and consultative services to ensure alignment and compliance with the FDIC's Enterprise Architecture, prepares and present briefings on complex, and sometimes-controversial technology issues; communicates technical requirements to both technical and non-technical personnel including senior management officials.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service. Specialized Experience is defined as experience providing in-depth enterprise architecture analysis of technical architecture and information management standards encompassing hardware, software design, programming (coding), and testing. This includes architecture analysis of data structures, interfaces, protocols, practices, technology advances, user needs, networking topologies, and cloud services (IaaS, SaaS, PaaS, etc.).
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.In addition to the competencies listed above, applicants must meet the specialized experience for this position.Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here .Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Assistant will work with the Assistant Manager(s), and Senior Manager to plan, develop, and implement the solicitation of foundation and government support—both restricted and unrestricted—for the Kennedy Center, Washington National Opera, and National Symphony Orchestra’s artistic and educational programming. The Assistant will generate solicitations and donor correspondence on behalf of senior staff, track giving levels and renewal schedules, monitoring sites/newsletters of established donors for newly announced or untapped opportunities, contribute to select proposals and reports, and utilize departmental systems with regards to gift processing, solicitation tracking, and the storing/maintenance of donor information. The Assistant must be able to exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines and donor interaction. An eagerness to communicate and problem-solve with a positive attitude is essential. Key Responsibilities Support the development of fundraising proposals and reports. This may include contributing to proposal and report narratives; compiling project data, financial information, and budgets; and tracking project activity. Draft donor acknowledgement letters and other donor communications/materials. Record and process contributions and pledges. Maintain donor and department records, ensuring that all relevant grant information is entered and up to date. Provide proactive customer service to current foundation and government funders. This includes: (a) interacting with donors via phone, email, and in person; (b) managing donor event and ticketing needs; (c) managing signage and recognition approval process between donor and the Kennedy Center. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent work experience required 1 year development or related experience is highly preferred, as is working knowledge of the performing arts. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including an intern. This position requires superior organizational and interpersonal skills and written and verbal communications. Fundraising efforts are conducted for multiple programs and events simultaneously, and the incumbent must be able to prioritize and manage many varied and time-sensitive tasks. Creativity and an excellent command of the English language are critical to identifying funding sources and matching their interests to projects, and to communicating persuasively, both in person and in writing, the need for funding. A professional and cordial demeanor, tact, and diplomacy are imperative as the candidate is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. Must be local or willing to relocate to the DMV area. Must be able to occasionally work evenings and weekends.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Assistant will work with the Assistant Manager(s), and Senior Manager to plan, develop, and implement the solicitation of foundation and government support—both restricted and unrestricted—for the Kennedy Center, Washington National Opera, and National Symphony Orchestra’s artistic and educational programming. The Assistant will generate solicitations and donor correspondence on behalf of senior staff, track giving levels and renewal schedules, monitoring sites/newsletters of established donors for newly announced or untapped opportunities, contribute to select proposals and reports, and utilize departmental systems with regards to gift processing, solicitation tracking, and the storing/maintenance of donor information. The Assistant must be able to exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines and donor interaction. An eagerness to communicate and problem-solve with a positive attitude is essential. Key Responsibilities Support the development of fundraising proposals and reports. This may include contributing to proposal and report narratives; compiling project data, financial information, and budgets; and tracking project activity. Draft donor acknowledgement letters and other donor communications/materials. Record and process contributions and pledges. Maintain donor and department records, ensuring that all relevant grant information is entered and up to date. Provide proactive customer service to current foundation and government funders. This includes: (a) interacting with donors via phone, email, and in person; (b) managing donor event and ticketing needs; (c) managing signage and recognition approval process between donor and the Kennedy Center. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent work experience required 1 year development or related experience is highly preferred, as is working knowledge of the performing arts. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including an intern. This position requires superior organizational and interpersonal skills and written and verbal communications. Fundraising efforts are conducted for multiple programs and events simultaneously, and the incumbent must be able to prioritize and manage many varied and time-sensitive tasks. Creativity and an excellent command of the English language are critical to identifying funding sources and matching their interests to projects, and to communicating persuasively, both in person and in writing, the need for funding. A professional and cordial demeanor, tact, and diplomacy are imperative as the candidate is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. Must be local or willing to relocate to the DMV area. Must be able to occasionally work evenings and weekends.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.